Retail Customer Service Representative

3 weeks ago


Owensboro, Kentucky, United States Sam's Club Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate cash registers, process transactions, and maintain a clean and organized checkout area.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and customer service goals.
  • Maintain a positive attitude, smile, and greet members, ensuring a welcoming and inclusive shopping environment.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • Competitive hourly wage range: $16.00 - $23.00.
  • Performance-based bonus awards and other great benefits.
  • Opportunities for career growth and advancement.

Why Join Our Team:

At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits, including health insurance, 401(k) matching, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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