Assistant Branch Manager

18 hours ago


Jacksonville, Florida, United States Self-Help Full time
About Self-Help

Self-Help is a nonprofit organization dedicated to creating economic opportunity for underserved communities. We provide financial services, education, and advocacy to help individuals and families achieve financial stability and prosperity.

Job Summary

We are seeking an Assistant Branch Manager to join our team in Jacksonville, Florida. The successful candidate will be responsible for supervising and coordinating the activities of branch staff, overseeing branch operations, and ensuring that policies and procedures are followed.

Key Responsibilities
  • Supervise and coordinate the activities of branch staff
  • Oversee branch operations, including teller function, ATM balancing, and night depository processing
  • Assist the Branch Manager in conveying a feeling of trust, service, security, and satisfaction to members and staff
  • Conduct staff meetings, including training and/or providing regulatory or process updates
  • May be responsible for managing the lending function of the branch, including conducting loan interviews and processing loans
  • Prequalify loan applicants and assess credit worthiness
  • Explain services to potential account members to generate additional business for the credit union
  • Actively support business development activities
  • Responsible for on-the-job training of all new branch staff
  • Assist with developing branch-level production goals and plans
  • Participate in performance and accountability sessions with branch staff
Requirements
  • Associate degree or equivalent relevant experience
  • Prior lending experience preferred
  • Four years banking or retail experience, including experience in developing and/or supervising branch staff
  • Ability to obtain NMLS in certain markets
  • Strong interpersonal and people management skills
  • Strong commitment to our mission and values
  • Demonstrated ability to communicate effectively
  • Keen attention to detail and ability to effectively organize and prioritize work
  • Analytical and problem-solving skills
  • Working knowledge of computer software systems, including Microsoft Office and credit union systems
What We Offer

Competitive nonprofit compensation, based on experience, plus a generous benefits package. Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military and veteran status, class or family status.



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