Branch Operations Manager

2 days ago


Jacksonville, Florida, United States 4-Horn Management Full time
Branch Manager Job Description

Primary Function:

The Branch Manager is responsible for overseeing the performance and direction of operations, accounting, and customer service at the Branch. They will supervise and lead Branch employees, collaborating with the Sales Team, to achieve complete customer satisfaction and Branch financial goals.

Education & Skills Required:

  • High School diploma; Bachelor's degree in a related field preferred
  • Minimum of 5 years of experience in commercial/industrial/oilfield equipment rental and service with at least 2 years of management experience
  • Ability to work 7 AM to 5 PM schedule with additional time required according to customer needs
  • Valid Driver's License and ability to travel as needed
  • Experience leading a team to complete department-assigned projects
  • Detail-oriented and organized with excellent problem-solving skills
  • Ability to multi-task and work on multiple projects simultaneously
  • Solid computer skills (RentalMan experience is a plus)

Primary Duties:

Manages the employees and/or operations in the coordination of all rental equipment (and rental equipment accessories) inventory, accounting, deliveries, services, and pickups.

Manages relationships with customers to ensure customer expectations are met, exceeded, and good will is maintained for future business.

Maintains professional and ethical business relationships with all customers and employees, following established company policies and procedures.

Acts as a liaison between Branch and corporate departments, i.e., Safety and Human Resources, to ensure compliance needs are met, such as EEO, FLSA, OSHA, etc.

Manages costs and revenues, P&L, man-hour budgets, and projections of the Branch to meet expected financial goals.

Manages the retention and hiring of Branch staff, including interviewing, hiring, training, performance appraising, and disciplining Branch employees.

Monitors competition and creates strategy to stay on top in the market.

Develops plans for the efficient use of materials, employees, and equipment where applicable.

Develops and maintains reports, presentations, and forecasting of Branch data to Company management, recommending budgets and marketing strategies.

Performs other tasks and duties as assigned by Management.

Equal Opportunity Employer:

National Tank & Equipment is an Equal Opportunity Company.



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