Branch Manager

5 days ago


Jacksonville, Florida, United States PNC Full time
Job Description

Overview

PNC is seeking a highly skilled and experienced Branch Manager to lead our Retail Branch organization in Jacksonville, FL. As a key member of our team, you will be responsible for driving revenue and customer loyalty through consultative interactions with clients and solutions that help them achieve financial well-being.

Key Responsibilities

  • Lead Branch Performance: Responsible for leading all aspects of branch performance, including revenue growth, customer satisfaction, and team development.
  • Customer Experience: Creates a differentiated customer experience, making banking easy in an omni-channel environment, and collaborates with a broad range of ecosystem partners.
  • Risk Management: Accountable for risk management and compliance, ensuring that all activities align with PNC's Enterprise Risk Management Framework.
  • Team Development: Builds a high-performing team through the attraction, onboarding, coaching, and development of branch team members.

Requirements

  • Accountability: Demonstrates a strong sense of accountability, taking ownership of results and ensuring that team members are held to high standards.
  • Banking Knowledge: Has a foundational understanding of balance sheet and income statement, as well as knowledge of banking products and services.
  • Leadership Skills: Possesses strong leadership skills, including the ability to coach, develop, and motivate team members.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with clients, team members, and stakeholders.

What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.


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