Branch Manager

24 hours ago


Jacksonville, Florida, United States Jax Federal Credit Union Full time
Job Title: Branch Manager

RadiFi Credit Union is seeking a Branch Manager to lead the sales, service, and operational efforts of a retail branch, ensuring the branch meets organizational growth, sales, and service goals.

Key Responsibilities:
  • Direct and administer the sales, service, and operational efforts of a retail branch.
  • Generate new revenue opportunities in and around the existing branch market.
  • Ensure established policies and procedures are followed.
  • Oversee the full range of services to members and prospective members.
  • Through targeted sales goals, work to deepen existing relationships with members and new members.
  • Promote service delivery excellence and actively coach associates to deliver "awesome" service.
  • Responsible for successful implementation of promotional campaigns and product initiatives at the branch level.
  • Actively participate in community and business development initiatives, and monitor branch performance to ensure the branch meets organizational growth and service goals.
Requirements:
  • Minimum of five years of similar or related experience, including time spent in preparatory positions.
  • Proven leadership experience with a sales & service focus with financial services industry experience preferred.
  • A high school degree or GED is required. College degree preferred in business, finance, accounting, or a related field.
  • Must obtain and maintain NMLS certification and needed insurance licenses.
Working Conditions:

Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.

Must be able to read and carry out various written instructions and follow oral instructions.

Must be able to speak clearly and deliver information in a logical and understandable sequence.

Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.

Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.

Must be able to effectively handle multiple, simultaneous, and changing priorities.

Must be capable of exercising highest level of discretion on both internal and external confidential matters.


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