Technical Support Specialist

3 days ago


Katy, Texas, United States AirTAC USA Corporation Full time

About AirTAC USA Corporation

AirTAC USA Corporation is a leading global manufacturer and supplier of high-quality pneumatic components and linear guides. Our commitment to excellence has earned us a reputation as a trusted partner in the industry.

Job Summary

We are seeking a highly skilled Technical Support Engineer to join our team in Katy, TX. As a Technical Support Engineer, you will be responsible for providing expert technical assistance to customers and internal stakeholders.

Key Responsibilities

  • Identify and resolve technical issues related to pneumatic components and linear guides.
  • Provide training and knowledge transfer to colleagues and customers.
  • Collaborate with cross-functional teams to develop and implement technical solutions.
  • Support product development and improvement initiatives.
  • Participate in tradeshows and product advertising activities.

Requirements

  • Strong technical support and troubleshooting skills.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Experience in a similar technical support role.
  • Knowledge of pneumatic components is a plus.
  • Bachelor's degree in Engineering or relevant field.


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