Epicor Prophet 21 System Specialist

1 day ago

Katy, Texas, United States GTN Technical Staffing Full time
Job Title: Epicor Prophet 21 System Specialist

We are seeking an experienced software specialist with a strong background in Epicor Prophet 21 to lead our transition from QuickBooks to Prophet 21 and provide ongoing support for the system. This role is crucial in ensuring a smooth migration process and continued operational efficiency post-migration.

Key Responsibilities:
  • Migration Management:
    • Lead the end-to-end migration process from QuickBooks to Epicor Prophet 21.
    • Collaborate with key stakeholders to define migration requirements, timelines, and deliverables.
    • Develop and execute a detailed migration plan, including data mapping, testing, and validation.
    • Coordinate with Epicor consultants and internal teams to ensure seamless data transfer and system integration.
    • Identify potential risks during migration and implement mitigation strategies to ensure minimal disruption to business operations.
  • System Configuration & Optimization:
    • Customize and configure Epicor Prophet 21 to meet business needs.
    • Optimize system performance and workflows to align with company processes and best practices.
    • Assist in the creation of user roles, permissions, and system security protocols.
  • Training & Documentation:
    • Develop and deliver training programs for end-users to ensure effective use of Prophet 21.
    • Create comprehensive documentation for system procedures, troubleshooting guides, and best practices.
    • Provide ongoing support and training to users post-migration to ensure system proficiency.
  • Ongoing Support & Maintenance:
    • Serve as the primary point of contact for all Prophet 21-related issues and inquiries.
    • Troubleshoot and resolve system issues, working closely with Epicor support as needed.
    • Perform regular system audits to ensure data integrity and compliance with company policies.
    • Implement software updates, patches, and upgrades, ensuring minimal disruption to operations.
    • Continuously assess system performance and recommend improvements to enhance efficiency.
  • Reporting & Analysis:
    • Develop and maintain custom reports and dashboards within Prophet 21 to support business decision-making.
    • Analyze system data to identify trends, inefficiencies, and opportunities for process improvement.
Qualifications:
  • Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Experience:
    • Minimum of 3 years of experience working with Epicor Prophet 21, with a strong focus on system implementation and support.
    • Proven experience managing software migrations, particularly from QuickBooks to a more robust ERP system.
    • Strong understanding of accounting and financial processes, preferably with experience using QuickBooks.
  • Skills:
    • Proficiency in Epicor Prophet 21 and QuickBooks.
    • Strong project management skills, with the ability to manage timelines, resources, and stakeholder expectations.
    • Excellent problem-solving and analytical skills.
    • Effective communication skills, both written and verbal, with the ability to translate technical concepts to non-technical users.
    • Ability to work independently and as part of a team, with strong attention to detail and a commitment to quality.
Preferred Qualifications:
  • Experience in the distribution or manufacturing industry.
  • Knowledge of SQL and report writing tools (e.g., Crystal Reports).

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