Sales and Communication Specialist

2 days ago

Katy, Texas, United States Regional Implant Centers Full time
Job Title: Internal Sales and Communication Specialist

At Regional Implant Centers, we are seeking a highly skilled and motivated Internal Sales and Communication Specialist to join our team. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with customers, and providing exceptional customer service.

Key Responsibilities:
  • Present our full mouth prosthesis products to potential customers, highlighting their benefits and driving sales.
  • Meet and exceed sales goals through technical know-how and exceptional customer service.
  • Handle inbound calls, providing product insights and resolving purchase concerns to boost conversion rates.
  • Develop and maintain working relationships with partners to merge consumer data and enhance marketing efforts.
  • Maintain and update customer accounts within the CRM system.
  • Obtain crucial client and patient data through effective telephone interactions.
  • Resolve caller issues promptly with technical expertise and professionalism.
  • Reach out to potential clients, articulate product offerings, and optimize lead quality for higher conversions.
  • Assist patients in filling out documentation and paperwork needed to obtain coverage with the insurance.
  • Pre-qualify and aid patients in navigating and discussing our financing options and payment plans.
Requirements:
  • 1-2 years minimum experience in customer service and sales, preferably in the health or dental industry.
  • Strong sales, appointment scheduling, and customer support skills.
  • Excellent communication and interpersonal skills.
  • Bilingual (English/Spanish) preferred, not necessary.
Preferred Qualifications:
  • Experience in the dental industry, particularly with full mouth prosthesis or similar products.
  • Proven track record in achieving sales targets and driving customer satisfaction.
  • Understanding of CRM software and Dental Scheduling.
Key Competencies:
  • Sales and appointment scheduling.
  • Customer support and client relations.
  • Account management.
  • CRM proficiency.
  • Effective communication and problem-solving skills.
Reporting Structure:

Reports to Director of Operations

Why Work with Us:

At Regional Implant Centers, we offer a collaborative and supportive work environment, opportunities for professional growth, and a chance to make a meaningful impact on our patients' lives.

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