Sales and Communication Specialist
2 days ago
At Regional Implant Centers, we are seeking a highly skilled and motivated Internal Sales and Communication Specialist to join our team. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with customers, and providing exceptional customer service.
Key Responsibilities:- Present our full mouth prosthesis products to potential customers, highlighting their benefits and driving sales.
- Meet and exceed sales goals through technical know-how and exceptional customer service.
- Handle inbound calls, providing product insights and resolving purchase concerns to boost conversion rates.
- Develop and maintain working relationships with partners to merge consumer data and enhance marketing efforts.
- Maintain and update customer accounts within the CRM system.
- Obtain crucial client and patient data through effective telephone interactions.
- Resolve caller issues promptly with technical expertise and professionalism.
- Reach out to potential clients, articulate product offerings, and optimize lead quality for higher conversions.
- Assist patients in filling out documentation and paperwork needed to obtain coverage with the insurance.
- Pre-qualify and aid patients in navigating and discussing our financing options and payment plans.
- 1-2 years minimum experience in customer service and sales, preferably in the health or dental industry.
- Strong sales, appointment scheduling, and customer support skills.
- Excellent communication and interpersonal skills.
- Bilingual (English/Spanish) preferred, not necessary.
- Experience in the dental industry, particularly with full mouth prosthesis or similar products.
- Proven track record in achieving sales targets and driving customer satisfaction.
- Understanding of CRM software and Dental Scheduling.
- Sales and appointment scheduling.
- Customer support and client relations.
- Account management.
- CRM proficiency.
- Effective communication and problem-solving skills.
Reports to Director of Operations
Why Work with Us:At Regional Implant Centers, we offer a collaborative and supportive work environment, opportunities for professional growth, and a chance to make a meaningful impact on our patients' lives.
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