Nighttime Guest Services Coordinator

3 days ago


Boston, Massachusetts, United States Pine Street Inn Full time
About the Role

The Pine Street Inn is seeking a skilled Nighttime Guest Services Coordinator to join our team. This is a critical role that requires a unique blend of compassion, empathy, and problem-solving skills.

This is a 40-hour per week position, working Tuesday through Saturday from 10:45pm to 7:15am. The hourly wage for this position is $23.40.

Job Summary

The successful candidate will be responsible for coordinating the delivery of services to our guests during the overnight period, including providing direct care and support, assisting with housing pathways, and documenting reports.

Key Responsibilities
  • Provide direct care and support to guests, including assistance with daily living tasks and connecting them with resources.
  • Coordinate the delivery of services, including arranging transportation and connecting guests with off-site programs.
  • Enter data into the Homeless Management Information (HMIS) system and document reports in accordance with agency policy.
  • Making sound decisions and seeking guidance from a supervisor when necessary.

We are looking for someone with at least one year of experience in the Human Services field, who possesses strong organizational and communication skills, and is able to work independently in a fast-paced environment.



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