Guest Services Advocate

3 weeks ago


Boston, Massachusetts, United States Pine Street Inn Full time

Housing Pathway Specialist

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Pine Street Inn seeks a dedicated and empathetic Guest Services Specialist to connect guests with substance abuse, mental health, and medical resources. This role requires a minimum of 1 year of experience in the Human Services field and a valid MA driver's license in good standing (preferred).

About the Job

In this challenging yet rewarding position, you will be responsible for entering data into the Homeless Management Information System and documenting reports according to agency policy. Your strong communication skills will enable you to effectively interact with guests, staff, and community partners.

Key Responsibilities

  • Assist guests in connecting with local resources
  • Document guest interactions and progress
  • Maintain accurate records in HMIS system

Compensation and Benefits

$21.40/hour DOE, paid time off, and comprehensive benefits package available. Apply now to join our team



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