Guest Services Specialist

16 hours ago


Boston, Massachusetts, United States Pine Street Inn Full time
Job Summary

Pine Street Inn is seeking a Guest Services Specialist to join our team in Boston, MA. The ideal candidate will have a minimum of one year of experience in the Human Services field and be able to work effectively with guests in a shelter environment.

This role involves assisting guests with housing pathways, connecting them to resources such as substance abuse and mental health services, and ensuring a safe shelter environment for all. The Guest Services Specialist will also be responsible for data entry and documentation using the Homeless Management Information (HMIS) system.

The salary for this position is estimated at $23.40 per hour, with an additional $2.00 per hour for hours worked between 10:45pm-7:15am. This role requires a High School diploma or GED and a valid MA driver's license in good standing is preferred but not required.



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