Shelter Guest Services Coordinator

3 weeks ago


Boston, Massachusetts, United States Pine Street Inn Full time
About the Role

Pine Street Inn is seeking a skilled Overnight Counselor to join our team. As a key member of our staff, you will play a critical role in providing support and guidance to individuals experiencing homelessness.

In this position, you will work closely with guests to understand their needs and develop personalized plans to help them achieve stability and independence. You will also be responsible for entering data into our HMIS system and documenting reports as required.

The ideal candidate will have a strong background in human services, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are passionate about making a difference in your community and are committed to providing exceptional care, we encourage you to apply for this rewarding opportunity.

Duties and Responsibilities
  • Provide support and guidance to guests, including assistance with daily living tasks and connecting them with resources and services
  • Assist guests in developing a housing pathway and connecting them with appropriate resources
  • Enter data into the Homeless Management Information (HMIS) system and document reports as required

With a competitive salary range of $21.40 - $23.40 per hour, depending on experience, plus an additional $2.00/hour for hours worked between 10:45pm-7:15am, this role offers a comprehensive compensation package that reflects your hard work and dedication.



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