Public Relations Manager

2 days ago


Milwaukee, Wisconsin, United States Spectrum Full time
Job Summary

This role is responsible for developing and managing relationships with consumer media and placing information/stories about Charter in news mediums. The ideal candidate will identify and take action to positively promote Charter's products and services to improve consumer perception of the company.

Key Responsibilities
  • Actively support all efforts to simplify and enhance the customer experience.
  • Research and write announcements, articles, and other materials geared to customers and the community at large.
  • Manage strategic communications projects that help build and maintain Charter's positive reputation among key audiences.
  • Build and establish strong working relationships with key local news media contacts.
  • Inject a 'story-telling perspective' into Charter's communications strategy.
  • Manage field leadership communications, including writing in key executives' 'voice,' securing outside speaking opportunities, and counseling them on relevant subjects.
  • Assist in formulating local and regional marketing communications, crisis communications, issues management, and other communications functions.
  • Research communication possibilities for diverse media.
  • Produce multiple materials and manage numerous projects simultaneously under deadline pressure.
  • Be familiar with and help develop Charter positions, policies, and messages.
  • Interact with employees in all business disciplines and at all levels in the company.
  • Promote all Charter brands and businesses, new services, initiatives, improvements, and general information across multiple platforms.
Requirements
  • Ability to read, write, speak, and understand English.
  • Ability to use personal computer and software applications (i.e., Microsoft Word, Excel, and PowerPoint).
  • In-depth writing and media relations skills required.
  • Ability to analyze and interpret data.
  • Ability to attend to detail.
  • Ability to communicate with all levels of management and company personnel.
  • Ability to prioritize and handle multiple projects and tasks.
  • Ability to maintain confidentiality.
  • Ability to prioritize and organize effectively.
  • Knowledge of television, Internet, and phone products and services, as well as those of competitors in the industry.
  • Demonstrates internet research ability.
Preferred Qualifications
  • News media or PR agency media relations experience.
  • Management or leadership experience.
Working Conditions

Office environment. Travel as required.



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