Customer Service Representative

3 hours ago


El Paso, Texas, United States Home Insurance Agency Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, resolving customer complaints, and ensuring high levels of customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, addressing their needs and concerns
  • Record customer interactions and follow up to ensure customer satisfaction
  • Collaborate with sales teams to stay up-to-date on new products and services
  • Identify and address customer complaints, providing solutions and follow-up to ensure resolution
Requirements:
  • Excellent communication and interpersonal skills
  • Previous experience in a customer-facing role
  • High school diploma or equivalent required

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply.



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