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Customer Service Representative

2 months ago

El Paso, Texas, United States UniFirst Full time
Customer Service Representative

UniFirst is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Handle customer inquiries and resolve issues via phone, email, or in-person
  • Provide product information and answer customer questions
  • Process customer orders and resolve any issues related to orders
  • Collaborate with sales team to resolve customer issues and improve customer satisfaction
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously
  • Basic computer skills and knowledge of Microsoft Office

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A chance to work with a leading company in the uniform and facility services industry

UniFirst is an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.