Customer Service Representative

8 hours ago


El Paso, Texas, United States Sedgwick Full time
Customer Service and Claims Representative

Sedgwick is seeking a highly motivated and detail-oriented Customer Service and Claims Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving claims in a timely and efficient manner.

Key Responsibilities:
  • Assign new claims to the appropriate claims handler
  • Enter verbal and written application information into the claims management system
  • Communicate clearly and professionally with customers regarding all aspects of the claims process
  • Participate in and maintain a quality service culture within the Customer Service Team
Requirements:
  • High school diploma or GED required
  • One year of clerical or customer service experience or equivalent combination of education and experience preferred
  • Excellent oral and written communication skills
  • PC literate, including Microsoft Office products
  • Good customer service skills
  • Strong organizational skills
  • Ability to work in a team environment
Work Environment:

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We offer a dynamic and inclusive work environment that values diversity and promotes a culture of caring.



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