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DUNKIN - General Manager

2 months ago

Bell Gardens, California, United States IFSC Online Ltd. Full time
Restaurant General Manager

Dunkin' is seeking a highly skilled and experienced Restaurant General Manager to lead our team and deliver exceptional guest experiences.

Key Responsibilities:
  • Lead and manage a high-performing team to achieve sales growth, operational excellence, and guest satisfaction
  • Ensure compliance with Dunkin' standards, franchisee policies, and applicable laws
  • Develop and implement strategies to drive sales, improve profitability, and enhance guest experiences
  • Manage inventory, labor schedules, and cash handling to maximize profitability
  • Recruit, hire, onboard, and develop restaurant team members
  • Plan, monitor, appraise, and review employee performance
  • Coach team members to drive sales, improve profitability, and guest satisfaction
Requirements:
  • Previous leadership experience in retail, restaurant, or hospitality
  • College degree preferred
  • Strong analytical skills and business acumen
  • Excellent leadership skills and ability to motivate others
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced team environment
  • Ability to train and develop a team
  • Problem-solving skills and ability to foresee problems before they occur
Physical Demands:
  • Standing on feet for long periods
  • Repetitive motion including bending, stooping, and reaching
  • Lifting packages (if applicable)
  • Wearing a headset (if applicable)
  • Working in a small space