Receptionist

1 week ago

Bell Gardens, California, United States Family Health Care Centers of Greater Los Angeles Full time
Job Title: Receptionist

Family Health Care Centers of Greater Los Angeles is seeking a skilled and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities:
  • Facilitate patient registration and processing to reduce wait times
  • Ensure all patients undergo client eligibility screening and maintain accurate documentation
  • Explain clinic procedures, fee processes, and general information to clients as needed
  • Maintain a clean and organized reception area
  • Review and correct patient information for all necessary documents and computer systems
  • Reference the provider calendar daily to stay aware of clinic expectations and scheduling availability
  • Inform or refer questions, concerns, and patient grievances to the immediate supervisor
  • Work with M.A. staff to promote a smooth patient flow
  • Answer phone lines and route calls to appropriate departments and individuals
  • Ensure all incoming appointments are scheduled in a prompt and timely manner
  • Schedule appointments to encourage good patient flow
  • Conduct self in a clear and friendly manner when answering the phone
  • Inform patients regarding eligibility requirements and first-visit instructions as necessary
  • Accurately answer patient questions and transfer calls to the appropriate person when unsure
  • Take accurate messages when unable to immediately schedule an appointment and return the call as soon as available
  • Process requests for charts in a timely manner, including walk-in patients
  • Conduct in-house trainings as needed to ensure staff are well-informed of the agency's chart tracking system
  • Pull charts for audits when required
  • Conduct in-house audits to ensure charts are accounted for as necessary
  • Obtain provider charts for audit review purposes
  • Provide patient charts for peer review meetings when necessary
  • Process Release of Records (ROR) requests in a timely manner and release any request for records
  • Have blank charts readily available for the reception department's use
  • Pull charts for the following day's appointments
  • Ensure all patient charts are appropriately labeled
  • File returned charts appropriately
  • Identify, initiate, and implement measures to deliver high-quality care to patients and improve services
  • Respond efficiently and timely to patient and provider staff needs and inquiries
  • Ensure excellent customer service to all FHCCGLA patients
  • Work with operations managers to manage patient scheduling and flow to address bottlenecks and scheduling issues
  • Handle patient grievances according to FHCCGLA's Policy & Procedure
  • Filing of laboratory reports
  • Assist in developing, updating, and reviewing FHCCGLA Policies & Procedures (P&Ps) as needed
  • Ensure HIPAA compliance by maintaining strict confidentiality of all patient data and E.H.R./Practice Management System (PMS) according to regulations and FHCCGLA's P&Ps
  • Attend mandatory quarterly staff meetings/trainings, corporate risk management meetings, clinical & operations meetings, and meetings with FHCCGLA's Executive Leadership as scheduled
  • Remain informed of current legal and regulatory changes related to scope of practice, specific programs/payors, insurances accepted, and services being offered at FHCCGLA
  • All other duties as assigned
Qualifications:
  • Minimum high school diploma and/or G.E.D. equivalency
  • FQHC experience, highly preferred
  • Excellent analytical skills
  • Motivation to take initiative to ensure all tasks performed are completed thoroughly and accurately
  • Excellent writing and verbal communication skills
  • Knowledge of administrative principles and procedures
  • Computer knowledge preferred (e.g., NextGen (E.H.R. & PMS), Microsoft Word and Excel)
  • Bilingual English/Spanish and familiarity with the Hispanic culture
  • Access to automobile with valid California driver's license and state-mandated automobile insurance
  • Work schedule may include evenings, overtime, and weekends as needed
  • Ability to prioritize workload and work under pressure of deadlines
  • Ability to meet tight time-sensitive deadlines
  • Motivated and committed to the provision of high-quality healthcare for indigent and underserved communities
  • Willingness to adapt to changes with regards to the agency's growth and expansion
  • Ability to speak Spanish, preferred

  • Receptionist

    5 hours ago

    Bell Gardens, California, United States Family Health Care Centers of Greater Los Angeles Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at Family Health Care Centers of Greater Los Angeles. The successful candidate will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesFacilitate patient registration and processing to reduce...

  • Receptionist

    3 weeks ago

    Bell Gardens, California, United States Family Health Care Centers of Greater Los Angeles Full time

    Job Title: ReceptionistFamily Health Care Centers of Greater Los Angeles is seeking a highly motivated and organized Receptionist to join our team. As a Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key Responsibilities:Facilitate patient...

  • Receptionist

    5 days ago

    Bell Gardens, California, United States Family Health Care Centers of Greater Los Angeles Full time

    Job SummaryWe are seeking a highly motivated and organized Receptionist to join our team at Family Health Care Centers of Greater Los Angeles. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work well under pressure.Key ResponsibilitiesFacilitate patient registration and processing to reduce wait...

  • Patient Services Advocate III

    6 days ago

    Bell Gardens, California, United States AltaMed Health Services Full time

    Grow Your Career with AltaMedAre you passionate about helping others and growing your career? AltaMed is the perfect place for you. We nurture, celebrate, and promote your passion for helping others, allowing you to grow while making a meaningful difference in our communities. Our commitment to providing exceptional care, despite any challenges, drives us...

  • Receptionist

    3 months ago

    Bell Gardens, United States Family Health Care Centers of Greater Los Angeles Full time

    Overview: JOB TITLE: Receptionist DEPARTMENT: Reception REPORTS TO: Reception Supervisor POSITION OVERVIEW: For this position, receptionist will travel from 5 different clinical sites located in (2 sites) Bell Gardens, Hawaiian Gardens, Downey, and Maywood. Individual is responsible to take legible and informative messages. Maintains a friendly and courteous...

  • Receptionist

    4 weeks ago

    Palm Beach Gardens, Florida, United States Brookdale Senior Living Full time

    About the RoleWe are seeking a skilled Receptionist to join our team at Brookdale Senior Living. As a Receptionist, you will be the first point of contact for visitors and residents, providing a warm and welcoming experience.Key ResponsibilitiesGreets visitors and residents, answering questions and directing them to the appropriate staff member.Sorts and...

  • Receptionist

    4 weeks ago

    Palm Beach Gardens, United States Atrium Staffing Full time

    About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is a renowned medical practice with various locations throughout the...

  • Receptionist

    3 weeks ago

    Palm Beach Gardens, Florida, United States Brookdale Senior Living Full time

    About Brookdale Senior LivingBrookdale Senior Living is a leading provider of senior living communities across the United States. Our mission is to make lives better, including your own, by providing a supportive and engaging environment that fosters growth and well-being.Job SummaryWe are seeking a Receptionist to join our team at Brookdale Palm Beach...

  • Receptionist

    3 weeks ago

    Palm Beach Gardens, United States Atrium Full time

    About Atrium What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview Our client is a renowned medical practice with various locations throughout the area....

  • Dental Office Receptionist

    4 days ago

    Palm Beach Gardens, Florida, United States DANIEL J CASTILLO D M D P A Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Front Desk/Receptionist to join our team at DANIEL J CASTILLO D M D P A. The ideal candidate will have strong communication skills, be a fast learner, and possess excellent customer service skills. They will be responsible for completing tasks quickly and efficiently, multitasking, and...

  • Automotive Cashier/Receptionist

    3 weeks ago

    Palm Beach Gardens, Florida, United States Northlake Kia Full time

    Job Title: Automotive Cashier/ReceptionistThe Northlake KIA team is seeking a highly skilled and customer-focused Automotive Cashier/Receptionist to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized workspace.Key...

  • Front Desk Receptionist

    2 weeks ago

    Palm Beach Gardens, Florida, United States Workway Full time

    Job Title: Front Desk ReceptionistWorkway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career...

  • Dental Office Manager and Receptionist

    3 days ago

    Kew Gardens Hills, New York, United States TOTAL DENTISTRY CARE PLLC Full time

    Job TitleWe are seeking a highly organized and detail-oriented Dental Office Manager and Receptionist to join our team at TOTAL DENTISTRY CARE PLLC.The ideal candidate will have a minimum of one year of experience in a dental office setting and possess excellent communication and interpersonal skills.Responsibilities will include managing the front desk,...

  • Dental Office Receptionist

    4 weeks ago

    Palm Beach Gardens, Florida, United States DANIEL J CASTILLO D M D P A Full time

    Job OpportunityWe are seeking a highly organized and detail-oriented Front Desk/Receptionist to join our team at Daniel J Castillo D M D P A. As a key member of our Cosmetic and Implant Dental Office, you will be responsible for providing exceptional patient service, managing front office operations, and maintaining a positive and professional work...

  • Front Desk Receptionist

    1 month ago

    Palm Beach Gardens, Florida, United States Amazing Lash Studio Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Receptionist at Amazing Lash Studio. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our membership and retail products, and assisting with administrative tasks.Key...

  • Automotive Cashier/Receptionist

    2 days ago

    Palm Beach Gardens, Florida, United States Northlake Kia Full time

    Job Summary: We are seeking a highly skilled and customer-focused Cashier/Receptionist to join our team at Northlake KIA. The ideal candidate will have excellent communication skills, a professional appearance, and the ability to work in a fast-paced environment.Key Responsibilities:Calculate customer bills using the dealership's computer systemReceive cash,...

  • Receptionist/Communications Specialist

    2 months ago

    Palm Beach Gardens, United States Erickson senior Living Full time

    Location:Devonshire by Erickson Senior LivingDevonshire is a luxurious 26-acre resort-style continuing care retirement community located on the grounds of prestigious PGA National in Palm Beach Gardens, Florida. We’re part of a growing network of communities managed by Erickson Senior Living, a national provider of senior living and health care with...

  • Front Desk Receptionist

    5 months ago

    Palm Beach Gardens, United States Amazing Lash Studio Full time

    Overview: Hiring immediately for a senior sales associate / customer service representative/ front desk receptionist in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look...

  • Corporate Receptionist and Administrative Assistant

    2 weeks ago

    Palm Beach Gardens, United States Sage Dental Full time

    Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next...

  • Medical Front Desk

    3 months ago

    Blue Bell, United States Neurology, Psychiatry, and Balance Therapy Center Full time

    We are looking for a part time receptionist who is interested in working in friendly multi-disciplinary medical office that strives in providing excellent and compassionate care to our patients. Our receptionists assist providers and other members of the team by performing a variety of front office and patient related tasks, ensuring a smooth patient...

  • Administrative Assistant

    4 weeks ago

    Palm Beach Gardens, Florida, United States Brookdale Senior Living Full time

    About the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Brookdale Senior Living. As a Receptionist, you will be the first point of contact for visitors and residents, providing exceptional customer service and ensuring a warm and welcoming experience.Key ResponsibilitiesGreets visitors and residents, answers...

  • Customer Service Representative

    5 days ago

    Palm Beach Gardens, Florida, United States Mercedes-Benz of North Palm Beach Full time

    Job Title: ReceptionistWe are seeking a highly skilled and personable Receptionist to join our team at Mercedes-Benz of North Palm Beach. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service and support.Responsibilities:Answering inbound sales and service calls in a...

  • Front Desk Coordinator

    4 weeks ago

    Palm Beach Gardens, Florida, United States Atrium Staffing Full time

    About Atrium Staffing:We're a people-centric organization that fosters an environment of collaboration, high performance, and innovation. Our team values talent and celebrates achievements. We're looking for a skilled Receptionist to join our team.Client Overview:Our client is a reputable medical practice with multiple locations. They strive to provide...

  • Insurance Team Member

    5 days ago

    Palm Beach Gardens, Florida, United States Sarah Mclendon - State Farm Agent Full time

    Job Title: Receptionist - State Farm Agent Team MemberWe are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is committed to contributing to a positive and productive workplace and is eager to learn and grow within the insurance industry.Responsibilities:Greet...