Account Services Coordinator

6 days ago


Hauppauge, New York, United States Contract Pharmacal Full time
Job Summary

The Account Services Coordinator is responsible for handling all consumer-related inquiries for branded products. This role requires excellent communication and interpersonal skills to effectively manage customer accounts and provide timely support.

Key Responsibilities
  • Handle all consumer-related inquiries for branded products
  • Manage assigned customer accounts independently
  • Provide customers with tracking information and proof of delivery
  • Process product returns
  • Prepare and maintain inventory reports
  • Work with in-house departments to ensure timely turnaround of orders
Requirements
  • Associates degree required, BA/BS degree in Business Administration or related degree preferred
  • 1-2 years of customer service-related experience
  • Proficient in Microsoft Outlook, Word, Excel
Work Environment

The Account Services Coordinator will be required to be present in the office to collaborate with peers and supervisors on an as-needed basis. Potential to move between office sites/areas, including stairs, to complete job functions.



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