Customer Service Representative

4 weeks ago


University Park, United States Penn State University Full time
Parking Operations Job Description

Penn State Transportation Services is seeking part-time Customer Service Representatives to assist with all aspects of the parking operation on campus. The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment.

Responsibilities include:
  • Event operations, including sales, controlling access, and assisting during student arrival and departure.
  • Assisting customers in campus parking decks with payments at pay-on-foot machines or at the entrances and exits.
  • Answering intercom calls from campus parking decks.
  • Answering phone calls or replying to customer emails, with the assistance of full-time staff.


These positions mainly cover evening and weekend hours, but opportunities during the business hours exist as well. Scheduling is flexible, with no minimum hours or shift, but we are looking for candidates who are looking to work for 10-20 hours per week. Many of the hours are based around events, which happen a few nights each week during the fall and spring semester, and include Men's and Women's Basketball, Men's Hockey, all Rec Hall athletic events, Football, Bryce Jordan Center Events, Spikes Baseball and more. Most hours are outside or within the campus decks.

Starting pay is $14 per hour, with raises up to $16 for supervisory positions. Candidates do not need any experience, but we are looking for customer service and basic office skills.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

Campus Security Crime Statistics:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Affirmative Action

Penn State Policies

Copyright Information

Hotlines

University Park, PA

  • University Park, Illinois, United States Federal Signal Full time

    Maintain and improve customer satisfaction by effectively communicating with clients, sales representatives, and Federal Signal personnel through various communication channels. Key responsibilities include order entry, model number verification, and providing exceptional support across multiple platforms. Key Skills:Excellent communication and interpersonal...


  • University Park, United States Penn State University Full time

    Parking Operations AssistantPenn State Transportation Services is seeking part-time Customer Service Representatives to assist with all aspects of the parking operation on campus. As a Customer Service Representative, you will be responsible for event operations, including sales, controlling access, and assisting during student arrival and departure. You...


  • Elkins Park, United States Always Best Care Senior Service Full time

    The Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Representative is responsible for responding in a timely, professional, and courteous manner to customer inquiries...


  • University Place, Washington, United States Domino's Pizza LLC Full time

    Job DescriptionDomino's Pizza LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to customer...


  • University Park, Illinois, United States Family Dollar Full time

    At Family Dollar, we're looking for a skilled Customer Service Representative to join our team. As a key member of our store staff, you'll be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include:Key Responsibilities:Providing exceptional customer service,...


  • University Park, Illinois, United States Federal Signal Full time

    Job Title: Customer Support RepresentativeFederal Signal is seeking a highly skilled Customer Support Representative to provide exceptional customer service and support throughout the sales life cycle of our products and services.Key Responsibilities:Interface with customers, sales representatives, and Federal Signal personnel via phone, email, chat, and...


  • University Park, Illinois, United States Federal Signal Full time

    Job Title: Customer Support RepresentativeFederal Signal is seeking a highly skilled Customer Support Representative to provide exceptional customer service and support throughout the sales life cycle of our products and services.Key Responsibilities:Interface with customers, sales representatives, and Federal Signal personnel via phone, email, chat, and...


  • University Park, United States Penn State University Full time

    Job Summary:The College of Agricultural Sciences at Penn State University is seeking a highly skilled Customer Service Representative to join our team in responding to the Spotted Lanternfly (SLF) quarantine. As a key member of our SLF call center agent team, you will serve as the first point of contact for external stakeholders interested in reporting a SLF...


  • University Place, Washington, United States Domino's Pizza Full time

    Job Overview At Domino\u0027s Pizza, we\u0027re passionate about delivering exceptional customer experiences. As a Customer Service Representative, you\u0027ll play a vital role in ensuring our customers receive the best possible service. Responsibilities: \u2022 Operate all equipment safely and efficiently \u2022 Stock ingredients from the delivery area...


  • New Hyde Park, New York, United States All Service Equipment Corp. Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at All Service Equipment Corp.The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to multitask in a fast-paced environment.Responsibilities:Communicate with customers via phone, email, and chatEnter new service requests...


  • Rohnert Park, United States starstaffingservices.com Full time

    Customer Service Representative Temp to hire Rohnert Park, CA We are looking for an experienced Customer Service Representative to join a very busy team. The customer service representative will be providing superior service to customers locally and Customer Service, Customer Service Representative, Representative, Technical Support, Staffing, Retail


  • Winter Park, United States M. Coast Enterprise Full time

    The customer comes first within the hospitality industry and that is no exception at M. Coast. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...


  • College Park, United States Aurora Ripple Enterprises Full time

    Are you looking for a company that: Values its people by providing training and skill development? Has a winning culture with a team environment and friendly competition? Believes in promoting from within based on results, not seniority? We believe that our Customer Service Representatives are the key to our success, so we make sure we are able to attract...


  • Lexington Park, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, w Customer Service Representative, Customer Service, Representative, Client Service, Animal Care, Retail


  • Monterey Park, California, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a qualified customer service representative to join our team at Domino's Pizza LLC. As a customer service representative, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Handle customer...


  • Overland Park, United States Morgan Hunter Companies Full time

    Exciting opportunity with a great company! Bring your customer service skills to the next level by joining this growing company with unlimited growth potential. This customer service role will take product orders, input the orders into database, trac Customer Service, Customer Service Representative, Representative, Retail, Staffing


  • Iowa Park, United States Waste Connections Full time

    Waste Connections - 1201 West Smith Ave [Customer Service Representative] As a Customer Service Representative at Waste Connections, you'll: Work in conjunction with other departments to resolve customer disputes; Interview customers and record interview information into computer for customer service; Talk with customers by phone and in person, to receive...


  • Florham Park, New Jersey, United States PeopleShare Inc Full time

    Job Title: Customer Service RepresentativeJob Summary:PeopleShare Inc is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for responding to inbound and outbound phone calls from patients, physicians, and pharmacies using a phone script.Responsibilities: Respond to inbound and outbound...

  • Staff Assistant

    4 weeks ago


    University Park, Iowa, United States Penn State University Full time

    Job Summary:The Staff Assistant position at Penn State University is a part-time role that involves providing exceptional customer service to our clients. As a Staff Assistant, you will be responsible for selling products, preparing products, stocking stands, and cleaning stands. This position is available immediately and will run through the end of the fall...