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Client Relations Specialist

2 months ago

Pounding Mill, Virginia, United States Ryerson Holding Corporation Full time
Position Overview

Ryerson Holding Corporation is seeking a dedicated Customer Experience Representative. In this role, you will engage with a diverse range of clients, including large Original Equipment Manufacturers (OEMs) and high-value customers, ensuring their needs are met with professionalism and efficiency.

Key Responsibilities
  • Facilitate daily communications with a substantial customer base, managing contractual obligations effectively.
  • Respond promptly to inquiries, providing exceptional customer service and support.
  • Collaborate with internal teams to enhance customer satisfaction and drive business success.
Qualifications

The ideal candidate will possess strong interpersonal skills, a customer-focused mindset, and the ability to manage multiple tasks in a fast-paced environment. A background in sales or customer service within the manufacturing sector is preferred.