Healthcare Support Specialist
2 weeks ago
Job Title: Patient Services Representative
Job Overview:
Join our dynamic team at US Tech Solutions as a Patient Services Representative. This role is pivotal in ensuring a seamless experience for patients at our healthcare facilities.
Key Responsibilities:
- Act as the primary point of contact for patients, providing essential information and support during their visit.
- Facilitate the registration process by collecting and verifying demographic, clinical, and financial information.
- Enhance patient satisfaction by delivering exceptional customer service and demonstrating knowledge of our healthcare offerings.
- Manage patient accounts, including insurance eligibility verification and financial counseling.
- Process patient payments and maintain accurate records in our systems.
- Collaborate with team members to ensure compliance with policies and improve patient access processes.
Qualifications:
Applicants should possess a high school diploma or equivalent experience, with at least one year of relevant experience in a healthcare setting. Strong communication skills, attention to detail, and proficiency in managing confidential information are essential.
Skills:
- Knowledge of patient access and financial processes.
- Familiarity with medical terminology and insurance protocols.
- Ability to multitask and manage time effectively in a fast-paced environment.
At US Tech Solutions, we value diversity and are committed to creating an inclusive environment for all employees. We encourage qualified candidates from all backgrounds to apply.
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