Parts Sales Associate

4 days ago


Grand Blanc, Michigan, United States Grand Blanc Nissan Full time
Job Title: Parts Counterperson

We are seeking a skilled Parts Counterperson to join our team at Grand Blanc Nissan. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Responsibilities:
  • Manage the parts sales process from start to finish, ensuring accuracy and efficiency.
  • Communicate effectively with staff and customers, providing clear and concise information.
  • Converse with customers regarding parts status, using technical knowledge to resolve issues.
  • Review and understand the parts catalog to locate and provide accurate information to customers.
  • Answer phone calls, provide price quotes, and respond to customer inquiries.
  • Verify parts ordered are correct and pricing is in line with estimates.
  • Provide high-level service to both internal and external customers, ensuring satisfaction and loyalty.
  • Pull and fill orders from stock, maintaining weekly bin checks to ensure accuracy.
  • Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
  • Locate out-of-stock parts from external sources and submit emergency orders as needed.
  • Ensure all internal requests for parts are billed on service repair orders.
  • Receive payment from retail customers or obtain credit authorization.
Requirements:
  • High School Diploma or equivalent and prior auto parts sales experience (preferred).
  • Eager to improve in a dynamic work environment.
  • Strong interpersonal and time management skills.
  • Ability to read and interpret safety and maintenance documents.
  • Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Valid driver's license and clean driving record.
About Us:

Grand Blanc Nissan is a leading automotive dealership group, committed to providing an exceptional buying and ownership experience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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