Sales Operations Manager

2 days ago


Grand Blanc, Michigan, United States Red Circle Full time
Job Title: Sales Operations Manager

We are seeking a highly skilled Sales Operations Manager to join our team at Red Circle. As a key member of our sales team, you will be responsible for driving efficiency and effectiveness across our sales operations.

Key Responsibilities:
  • Sales Process Optimization: Refine and implement processes for identifying target venues across the U.S. for the sales team, develop weekly sales routing for directors pursuing high-priority venues, establish key performance indicators (KPIs) and lead data-driven weekly sales meetings, equip the sales team with market insights and tools to increase close rates, and standardize and streamline sales activities, ensuring consistency across the team.
  • Performance Analytics and Reporting: Design and manage sales performance dashboards and reports, track KPIs, monitor progress, and provide actionable insights to guide decision-making, analyze data to identify trends, areas of improvement, and opportunities for growth.
  • CRM Management: Oversee and optimize the use of HubSpot, ensuring accurate data and seamless functionality, train the sales team on CRM best practices to ensure full utilization and data integrity, and ensure all sales activity is consistently recorded and tracked in HubSpot.
  • Sales Forecasting and Planning: Collaborate with sales leadership and finance to create accurate sales forecasts, assist in the development of sales plans, quotas, and strategies based on market insights, and monitor industry trends and competitor activity to inform strategic decisions.
  • Cross-Functional Collaboration: Partner with operations, marketing, finance, and product teams to align sales strategies with company goals, collaborate with the venue success team on venue launches and upsell opportunities, and work with IT to ensure the sales tech stack supports the team's evolving needs.
  • Training and Development: Design and deliver training programs to enhance the effectiveness of the sales team and BDRs, support onboarding efforts, and promote continuous learning and development within the team.
Requirements:
  • Bachelor's degree in Business, Marketing, Finance, or a related field (MBA a plus)
  • 5+ years of experience in sales operations or a similar role within the tech industry
  • Proven experience optimizing sales processes and implementing sales strategies
  • Strong proficiency in HubSpot, CRM tools, and project management software
  • Excellent communication, leadership, and analytical skills
What We Offer:
  • Innovative Environment: Be part of a company at the forefront of digital transformation in entertainment
  • Career Growth: Opportunities for advancement and professional development
  • Competitive Compensation: Including salary, equity in an early-stage start-up, 401K, and benefits (medical, dental, vision, and more)
  • Collaborative Culture: Work with a talented and motivated team in a fast-paced, entrepreneurial environment


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