Parts Director

2 days ago


Grand Blanc, Michigan, United States Grand Blanc Nissan Full time
Job SummaryGrand Blanc Nissan is seeking a highly skilled Parts Manager to lead our parts department. The ideal candidate will have a strong background in automotive parts management and customer service. Key responsibilities include leading the parts team, managing inventory, and training and supervising parts counter associates. Responsibilities
  • Lead the parts department, ensuring excellent customer service and efficient inventory management.
  • Develop and implement effective purchasing procedures and inventory control strategies to meet departmental goals.
  • Collaborate with the Service Manager to ensure timely ordering and stocking of parts.
  • Train and supervise parts counter associates to meet departmental and company objectives.
  • Handle customer complaints and resolve issues in a professional and courteous manner.
  • Stay up-to-date on manufacturer warranty, policy, and return procedures.
  • Ensure compliance with federal, state, and local regulations affecting the operation.
  • Enforce attendance and reporting policies among team members.
  • Forecast and strive to meet departmental goals and objectives.
  • Recruit, train, motivate, counsel, and monitor the performance of all parts department staff.
  • Maintain a stable and accurate inventory consistent with departmental requirements.
  • Accurately price parts and accessories using the proper pricing source and update the computer system accordingly.
  • Implement and enforce safety requirements.
  • Exemplify Company Values in all interactions with customers, colleagues, and vendors.
Requirements
  • 2+ years of experience in an automotive parts management position preferred.
  • 2 years of sales experience preferred.
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • High school diploma or equivalent.
  • Detail-oriented and organized.
  • Valid driver's license and clean driving record.


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