Part Time Sales Associate

4 days ago


Grand Rapids, Michigan, United States Michaels Stores Full time

Job Summary: We are seeking a highly motivated and customer-focused Part Time Sales Associate to join our team at Michaels Stores. As a Part Time Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.

Key Responsibilities:

  • Provide fast and friendly checkout experiences for customers
  • Engage customers on the benefits of our rewards program and complete enrollments
  • Educate customers on our Voice of Customer (VOC) survey
  • Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
  • Responsible for completing merchandise recovery and maintenance, including the merchandise return/go back process
  • Support shrink and safety programs
  • Assist with omnichannel processes
  • Acknowledge customers, help locate products, and provide solutions
  • Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations, and promote commitment to our organization's vision and values
  • Cross-trained in custom framing selling and production

Requirements:

  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Work Environment: Public retail store setting, taking care of our customers. All public areas are climate-controlled. Some stock rooms may not be climate-controlled. Some outdoor work if assigned to retrieve shopping carts or while unloading trucks. Frame shop contains glass cutter and heat press. Work hours include nights, weekends, and early mornings.


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