Retail Sales Specialist

2 days ago


Grove City, Ohio, United States Best Buy Careers Full time
About the Role

We are seeking a highly skilled Retail Sales Specialist to join our team at Best Buy Careers. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service and sales expertise to our customers in the home theater department.

Key Responsibilities
  • Customer Engagement: Engage with customers to understand their needs, preferences, and budget while providing expert service and recommendations.
  • Product Knowledge: Maintain expert-level knowledge of all products in the home theater category, including specifications, features, and benefits.
  • Time Management: Use effective time management strategies to optimize daily tasks and responsibilities.
  • Customer Service: Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Department Merchandising: Maintain department merchandising and readiness to serve customers.
  • Training and Development: Train other sales floor personnel on how to be successful in the department.
Requirements
  • Experience: 1 year of experience building complex solutions in sales, customer service, or related fields.
Preferred Qualifications
  • Leadership Experience: 1 year of leadership experience in a related field or military leadership equivalent.
  • Premium Sales Experience: 1 year of experience selling in premium products, luxury brands, and/or custom design environments.
  • CRM Experience: 1 year of experience in customer relationship management (CRM).
What We Offer
  • Competitive Pay: We offer competitive pay and benefits to our employees.
  • Employee Discount: Our employees receive a generous employee discount on our products and services.
  • Wellness Programs: We provide physical and mental well-being support to our employees.
About Us

At Best Buy Careers, we are committed to enriching lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.



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