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Fashion Retail Advisor

2 months ago

Grove City, Ohio, United States USG Full time
Position Overview:
As a vital member of our team, the Sales Associate II plays a crucial role in achieving organizational goals and aligning with the core values of USG. This position requires a proactive approach to personal sales and client engagement strategies in collaboration with management.

Key Responsibilities:
1. **Customer Engagement:**
- Understand and anticipate customer needs through innovative and solution-oriented thinking.
- Establish credibility as a fashion consultant by staying informed about current trends and market dynamics.

2. **Sales Performance:**
- Influence customer purchasing decisions with a balanced approach of patience and assertiveness.
- Take ownership of personal and store performance metrics, striving to meet and exceed sales goals.

3. **Relationship Building:**
- Foster lasting relationships with customers by tailoring interactions based on their cues and preferences.
- Follow up consistently with customers to nurture relationships and drive sales closure.

4. **Team Collaboration:**
- Contribute to a positive and collaborative work environment, supporting peers and management.
- Act as a brand ambassador, representing USG with professionalism and enthusiasm.

Operational Excellence:
- Maintain store standards, including visual merchandising and operational tasks, to enhance the customer experience.
- Adhere to all retail policies and procedures, ensuring compliance with operational and loss prevention guidelines.

Qualifications:
- 1-3 years of experience in a luxury retail environment is preferred.
- A high school diploma or equivalent is required; a college degree is a plus.

Join us in delivering exceptional service and building meaningful customer relationships at USG.