Customer Service Banking Representative

1 week ago


Gretna, Louisiana, United States Gulf Coast Bank and Trust Company Full time

Float Customer Service Banking Representative

The Float Customer Service Banking Representative ensures exceptional client support and manages financial transactions in the absence of the designated Universal Banker at the branch.

Key Responsibilities

  • Processes check cashing, fund disbursement, and transaction verification.
  • Handles deposits, prepares bank checks, and issues money orders.
  • Records transactions, assesses checks, and promotes additional services.
  • Calculates daily financial activities, reconciles cash drawers, and upholds a secure working environment.
  • Prepares funds for deposit and requests cash supplies.
  • Conducts credit and debit transactions, verifies cash drawer balances, and issues bank checks.
  • Delivers outstanding customer service, assists in account openings, and cross-sells financial products.
  • Introduces new banking products, comprehends branch operations, and provides superior service.
  • May require travel to various branch locations as necessary.

Qualifications

  • High School diploma or equivalent educational background.
  • Willingness to travel to different branch locations.
  • Excellent communication and numerical skills.
  • Familiarity with technology and customer service practices.

Essential Mental & Physical Requirements

  • Ability to travel as needed.
  • Capable of working under pressure, meeting deadlines, and lifting/moving items when necessary.

Gulf Coast Bank & Trust Company is dedicated to fostering a diverse and inclusive workforce, offering equal employment opportunities. Embracing diversity is vital to the company's success.



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