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Wire Transfer Specialist
2 months ago
We are seeking a highly skilled Wire Transfer Specialist to join our team at Pinnacle Bank / Bank of Colorado. As a key member of our banking operations team, you will be responsible for supporting all incoming and outgoing wires, maintaining accurate records, and providing exceptional customer service.
Key Responsibilities- Customer Service: Provide timely and effective support to internal and external customers regarding wire transactions, inquiries, and problem resolution.
- Wire Transactions: Process daily wire transactions for all bank charters, ensuring accuracy and efficiency.
- Contract Management: Review and process customer wire contracts for all charters, maintaining compliance and regulatory requirements.
- Additional Duties: Perform various other duties as assigned by management, including reconciliation, verification, and computer input.
- Technical Skills: Proficient in operating a PC with keyboard accuracy and speed, with knowledge of Windows-based programs on either an IBM or Macintosh computer.
- Customer Service Skills: Possess excellent customer service skills and telephone courtesy, with the ability to work under pressure and handle constant interruptions.
- Preferred Experience: Knowledge of Wire Transfer and Fiserv systems, as well as accounting and banking experience.
- Competitive Compensation: Fair and competitive compensation package, including bonus opportunities based on years of service and discretionary merit bonuses.
- Employee Benefits: Comprehensive benefits package, including 8 paid holidays, 17 PTO days, health, dental, and vision insurance, and a 401K plan with employer contributions.
- Professional Development: Opportunities for professional growth and development, including educational assistance and employee assistance programs.