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Benefits Administrator

2 months ago

Lancaster, Pennsylvania, United States Disabled Veteran Solutions Full time
Job Title: Assist with Benefits Administration

Location: Lancaster, PA, USA

Hourly Rate: $12.50+

Job Type: Full Time

About Us: Disabled Veterans Solutions (DVS) is a nationally recognized provider of full-service enterprise level call center solutions. As a Service-Disabled Veteran Owned Small Business (SDVOSB), we are committed to giving back to all Veterans and Family members, as well as individuals who are military friendly, by offering long-term meaningful employment.

Job Description:

We are seeking a highly skilled Benefits Administrator to join our team. As a Benefits Administrator, you will be responsible for providing exceptional customer service to our clients, while also ensuring that they receive the benefits they are entitled to.

Responsibilities:

  • Provide high-quality customer service to clients via phone, email, and chat
  • Process and manage benefits claims in a timely and efficient manner
  • Communicate with clients to gather information and resolve issues
  • Collaborate with internal teams to ensure seamless service delivery
  • Stay up-to-date with industry developments and best practices

Requirements:

  • Advanced computer skills, including proficiency in typing, data entry, and navigating multiple online resources
  • Experience in Benefit Administration or Case Management
  • High-quality customer service skills
  • Strong oral and written communication skills
  • High standards for Reliability and Dependability
  • Previous call center experience preferred
  • Post-secondary education preferred
  • Ability to successfully pass a thorough background check, to include criminal background, credit history, and drug screen

What We Offer:

  • Professional and team-oriented workplace culture
  • Exciting advancement growth opportunities
  • Health, dental, vision, and other fringe benefits for eligible employees
  • Paid time off program

How to Apply: If you are a service-minded individual who has a passion for helping others, we invite you to apply. Through our professional onboarding and learning center activities, we will build on your skills and allow you to make an impact for good.