IVR and Contact Center Specialist

Job Title: Cloud IVR Systems LeadLocation: San Jose, CA / Austin, TX - OnsiteDuration: 6+ months - ContractEstimated Salary: $120,000 - $180,000 per year.About the Role:This is a high-level leadership position responsible for overseeing the entire IVR development lifecycle, from project planning and scoping to implementation and maintenance. The successful...

Key Responsibilities:Oversee the entire IVR development lifecycle, from project planning and scoping to implementation and maintenance.Design: Collaborate with stakeholders to define IVR requirements and create detailed design specifications.Authoring/Development: Develop IVR applications using Google Cloud Platform tools and technologies, such as Dialogflow...

About the RoleThis position is for a Senior Voice Banking Specialist who will be responsible for leading the testing efforts for our IVR platform. The ideal candidate will have experience in IVR testing, functional testing, and automation using tools like Hammer Tool.

Voice AI Application Specialist at VDart is responsible for overseeing the development of IVR applications. The role involves collaborating with stakeholders to define IVR requirements and creating detailed design specifications. Proficiency in scripting languages, such as JavaScript, Java, and Python, is essential for this position. As a Voice AI...

We are seeking a highly skilled Senior IVR Solutions Architect to join Saxon Global as a Cloud Migration Specialist. In this role, you will be responsible for designing, developing, and implementing cloud-based solutions using Genesys Pure Cloud Development tools and frameworks.About the Job:Design and Develop Cloud-Based Solutions: Design and develop...

About the Job">We are seeking a Contact Center Associate to join our team. In this role, you will be responsible for providing exceptional customer service to our clients.Main Responsibilities">Answer customer calls and respond to emails in a timely and accurate mannerProcess customer requests and resolve issues efficientlyCollaborate with branch/department...

Your RoleAs an Application Developer, you will support the upgrade of our Interactive Voice Response (IVR) system to next-generation customer service tools and contact center products.This role involves maintaining and enhancing the enterprise IVR system, which offers self-service capabilities and serves as the entry point into the contact center.Your...

Key ResponsibilitiesThe Customer Care Manager will be accountable for:Overseeing internal and BPO contact center operations to ensure adherence to SLAs, KPIs, and customer experience goals;Fostering a positive, customer-focused culture within the team, aligning them with the company's customer service values and goals;Monitoring daily, weekly, and monthly...

About the RoleWe are seeking an experienced Workforce Management Strategist to join our team at GEICO. As a Principal Product Manager, you will play a key role in shaping the evolution of our contact center workforce management strategy.The successful candidate will have a deep understanding of contact center dynamics, workforce management principles, and...

Senior WW Specialist Solutions ArchitectThe Worldwide Specialist Organization (WWSO) at Amazon is dedicated to working backwards from our customers' most complex and business-critical problems to develop go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. Our teams consist of specialists with deep technology and industry expertise...

Job Summary:We are seeking a highly skilled Contract Review Attorney - Document Specialist to join our team at Contact Discovery Services. As a key member of our document review team, you will be responsible for reviewing and analyzing large volumes of documents to identify relevant information.About Us:Contact Discovery Services is a leading provider of...

About Five9At Five9, we're on a mission to revolutionize customer experience through cloud contact center software. Our innovative solutions empower organizations worldwide to deliver exceptional service and drive business growth.

About Five9Five9 is a leading provider of cloud contact center software, bringing innovative solutions to customers worldwide. Our team-first culture enables us to innovate, grow, and thrive while enjoying the journey together.

We are seeking a highly skilled Senior IVR Developer to join Saxon Global in the role of Cloud Migration Specialist. As a key member of our team, you will be responsible for designing, developing, and implementing cloud-based solutions using Genesys Pure Cloud Development tools and frameworks.Key Responsibilities:Design and Develop Cloud-Based Solutions: You...

About the RoleMarin City Health and Wellness Center (MCHWC) is seeking a dedicated Family Medicine specialist to support our practice in Marin City. This full-time or part-time position combines direct patient care with care-team development, quality improvement work, and population health management.About UsMarin City Health and Wellness Center (MCHWC) is a...

Family Medicine Specialist Opportunity at Marin City Health and Wellness CenterMCHWC seeks a skilled Family Medicine Specialist to join our esteemed team. As a key member of our clinical team, you will have the opportunity to develop and implement high-quality clinical programs, collaborate with specialists, and contribute to quality management...

NavitsPartners invites applications from qualified candidates for the position of Imaging Center Healthcare Specialist. As a key member of the healthcare team, you will provide expert nursing care to patients undergoing imaging procedures. With an estimated salary of $150,000 per year, this role offers a competitive compensation package. Key...

About Five9Five9 is a leading provider of cloud contact center software, bringing the power of innovation to customers worldwide. Our team-first culture enables us to innovate, grow, and thrive while enjoying the journey together.We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Our commitment...

Are you a skilled specialist physician looking for a new challenge? We have an exciting opportunity for you at a Level 1 trauma center in Illinois. This locum tenens position offers flexible scheduling, with the possibility of working 5 x 10-hour shifts or 5 x 8-hour shifts.The schedule is as follows:We are currently seeking coverage from December 23rd to...

About the RoleWe are seeking a skilled Child and Family Therapist to join our team at the San Francisco Stress and Anxiety Center. As a specialist in this field, you will have the opportunity to work with children and their families, providing evidence-based therapy and support.Our center is committed to creating a supportive environment where our therapists...