Contact Center Associate
4 weeks ago
About the Job
">We are seeking a Contact Center Associate to join our team. In this role, you will be responsible for providing exceptional customer service to our clients.
Main Responsibilities
">- Answer customer calls and respond to emails in a timely and accurate manner
- Process customer requests and resolve issues efficiently
- Collaborate with branch/department personnel to ensure effective customer relations
Requirements
">To succeed in this role, you will need:
- A high school diploma or equivalent
- At least two years of experience in a customer service/contact center role
- Knowledge of banking products and services
Benefits of Working at North Shore Bank
">We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our employees also enjoy competitive pay and opportunities for professional growth.
Estimated Annual Salary
">$48,000 - $58,000 per year, based on experience.
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