Cloud Solutions Architect Lead
1 week ago
The Worldwide Specialist Organization (WWSO) at Amazon is dedicated to working backwards from our customers' most complex and business-critical problems to develop go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. Our teams consist of specialists with deep technology and industry expertise who help carry their fields into the future.
We are part of the Account Team, responsible for account planning, opportunity identification, and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap.
This role is part of the Area Specialist Team, made up of deep domain experts who work directly with our customers to solve their most complex challenges. The team provides expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses.
We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.
About the Role- This position requires owning the technical engagement and ultimate success around specific implementation projects.
- You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience.
- Candidates will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure.
- Provide customers with deep technical expertise in your domain to advance adoption of AWS products in service to customer goals.
- Collaborate with specialist, sales, marketing, and products teams to ideate around your customers' most challenging business problems.
- Act as a trusted advisor to line of business and C-suite leaders.
- Lead architectural reviews and workshops to advance your customer's technical objectives.
- Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.
- 7+ years design/implementation/consulting experience of distributed applications.
- 5+ years management of technical, customer facing resources.
- 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology.
Estimated Salary: $180,000 per year. We offer a comprehensive benefits package including health insurance, 401(k), and stock options.
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San Francisco, California, United States Amazon Full timeAbout the RoleWe are seeking a Cloud Architect Lead to join our team, responsible for driving cloud strategies and solutions for our enterprise customers.
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