Spanish-English Reception Specialist
2 weeks ago
The Matian Firm, APC is seeking a skilled Bilingual Receptionist to join our dynamic team in Houston. This role is essential for fostering a welcoming environment for our clients and guests. The successful candidate will thrive in a busy setting and demonstrate a strong commitment to client service. Responsibilities include managing multi-line phone systems, overseeing conference room bookings, and maintaining updated employee directories. The Bilingual Receptionist will report directly to the Office Manager and support various front desk operations.
Key Responsibilities:
- Welcome and assist guests upon their arrival
- Guide all visitors to the appropriate departments
- Handle incoming calls with professionalism and direct them accordingly
- Keep the reception area organized and well-stocked with necessary materials
- Provide essential information to clients in-person and through phone/email
- Manage the sorting and distribution of daily mail and deliveries
- Ensure office security by adhering to safety protocols and managing access
- Order and maintain inventory of front office supplies
- Coordinate calendars and arrange meetings as needed
- Fluent in both English and Spanish
- Experience with case management software is highly desirable
- Minimum of one year in a legal environment
- Proactive and resourceful in problem-solving
- Strong customer service orientation
- Familiarity with Microsoft Excel, Google Spreadsheets, and CLIO is preferred
- Availability to work weekends is required
- Full-time schedule from 11am to 8pm
At The Matian Firm, we provide comprehensive benefits including medical, dental, and vision insurance, along with a competitive compensation package featuring a 401(k) plan. Additional perks include catered lunches, complimentary parking, and paid time off. We are committed to fostering a diverse and inclusive workplace, welcoming individuals from all backgrounds.
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