Outbound Call Center Representative

2 days ago


Denver, Colorado, United States Lifetime Windows and Siding Full time
Unlock Your Potential as an Outbound Call Center Specialist

Are you a charismatic and persuasive individual with a passion for building meaningful connections with customers? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our dynamic team as an Outbound Call Center Specialist at Lifetime Home Remodeling.

What We Offer
  • Competitive Compensation: Earn a competitive hourly rate of $18-$23, plus bonuses and commissions, with on-target earnings between $65,000 and $100,000 per year.
  • Comprehensive Benefits: Enjoy a full benefits package, including health, dental, vision, short-term and long-term disability, and wellness benefits like ClassPass. Plus, take advantage of our 401(k) with company match and generous PTO policy.
  • Professional Development: Receive thorough training to ensure your success from day one.
  • Team Building: Participate in activities like team outings, including suites at Rockies games, fostering a strong team spirit.
  • New Headquarters: Enjoy our NEW HQ in Denver, complete with new offices, conference rooms, and golf simulator tournaments.
Responsibilities
  • Make proactive outbound calls to potential customers to set appointments for our sales team.
  • Diligently follow up with all leads and customers in the pipeline daily and consistently.
  • Identify customers' needs, clarify information, research every issue, and provide solutions or alternatives.
  • Manage large amounts of inbound and outbound calls in a timely manner using an automated dialer system.
  • Build sustainable relationships and engage customers by going the extra mile.
  • Keep records of all conversations in our CRM in a comprehensible and accurate manner.
  • Meet personal and team qualitative and quantitative goals.
  • Stay updated on product descriptions and participate in educational opportunities to enhance job knowledge.
Qualifications
  • At least 1 year of call center or strong customer service-related background.
  • Ability to type 40 words per minute.
  • High School diploma or equivalent.
  • Excellent verbal communication skills.

At Lifetime Home Remodeling, you will be a vital part of our customer engagement process, making meaningful connections with potential customers and driving our sales success. If you are ready to join a company that values professionalism, rewards hard work, and offers significant earning potential, we encourage you to apply. Contact our Talent Acquisition Manager, Blake Prestage, to learn more about this exciting opportunity.



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