Patient Service Representative

1 month ago


Phoenix, Arizona, United States IASIS Healthcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will be responsible for providing exceptional customer service to patients, answering phone calls, and performing various administrative tasks to ensure smooth day-to-day operations in our physician practice.

Key Responsibilities
  • Answer phone calls and respond to patient inquiries in a professional and courteous manner
  • Provide routine information to callers and give only authorized medical advice from a provider
  • Schedule patient appointments and testing as requested
  • Register patients in our electronic medical record (EMR) system and verify information
  • Collect insurance co-pays from patients and perform eligibility checks
  • Perform pre-visit planning daily for all upcoming scheduled appointments
  • Responsible to obtain prior authorizations and/or insurance referrals as per practice need
  • Perform outreach to select patient groups as directed for patient care and quality measurement/guidelines
Requirements
  • High School Diploma or equivalent required
  • One to three years of experience as a medical secretary or in a related field preferred
  • Excellent communication and interpersonal skills required
  • Experience with EMR systems and Microsoft Office preferred
What We Offer

We offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. We are an equal opportunity employer and welcome applications from diverse candidates.



  • Phoenix, Arizona, United States Unavailable Full time

    About the RoleWe are seeking a highly skilled Patient Services Representative to join our team at Dignity Health Medical Group. As a key member of our team, you will be responsible for providing exceptional support to patients from the comfort of your own home. Your primary role will be to handle scheduling appointments, answer inquiries, and address...


  • Phoenix, Arizona, United States Dignity Health Full time

    OverviewDignity Health Medical Group is a leading provider of healthcare services in Arizona, with a team of over 200 providers and 500 support staff. Our medical group has achieved significant success in recent years, offering more than 73 sub-specialty services.We are committed to delivering high-quality patient care and are seeking a Patient Services...


  • Phoenix, Arizona, United States Unavailable Full time

    OverviewDignity Health Medical Group is seeking a Patient Services Representative to provide exceptional support to patients remotely. As the primary point of contact, you will handle scheduling appointments, answering inquiries, and addressing concerns with professionalism and compassion.This role requires strong organizational skills, attention to detail,...


  • Phoenix, Arizona, United States Ironrod Health Full time

    About IronRod HealthIronRod Health is a pioneering healthcare services company that delivers premium cardiac device services through innovative remote monitoring, in-clinic follow-ups, and hospital services. Our mission is to provide exceptional care with efficient, timely service that improves patient outcomes while reducing costs and risk for physicians,...


  • Phoenix, Arizona, United States Unavailable Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Dignity Health Medical Group. As a key member of our patient access team, you will play a vital role in ensuring seamless communication and accurate patient records.Your primary responsibilities will include scheduling appointments, answering...


  • Phoenix, Arizona, United States Native American Connections Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Native American Connections. As a key member of our integrated care team, you will provide exceptional administrative support and coordination for all aspects of our behavioral health and medical services.ResponsibilitiesProvide clerical and...


  • Phoenix, Arizona, United States IronRod Health Full time

    About IronRod HealthWe are an innovative healthcare services company that delivers premium cardiac device services via remote monitoring, in-clinic follow-ups, and hospital services.Our MissionWe strive to deliver premium care with efficient, timely service that improves patient outcomes while reducing costs and risk for physicians, hospitals, and cardiac...


  • Phoenix, Arizona, United States Native American Connections Full time

    Job Summary:Native American Connections is seeking a highly organized and detail-oriented Patient Services Representative to provide administrative support and coordination for all aspects of integrated care, both behavioral health and medical. The ideal candidate will ensure that pending intake and prior authorization gaps are addressed to increase service...

  • Medical Assistant

    4 weeks ago


    Phoenix, Arizona, United States Dignity Health Full time

    Join Our Team as a Patient Services Representative Medical AssistantWe are seeking a highly skilled and compassionate Patient Services Representative Medical Assistant to join our team at Dignity Health Medical Group. As a key member of our patient care team, you will play a vital role in ensuring the delivery of exceptional patient experiences.Key...


  • Phoenix, Arizona, United States Acro Service Corp Full time

    Job Title: Call Center RepresentativeAt Acro Service Corp, we are seeking a highly skilled and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to taxpayers, resolving their inquiries and issues in a timely and professional manner.Key...


  • Phoenix, Arizona, United States Helios Commercial Service Partners Full time

    Job Title: Customer Service RepresentativeAbout the Job:Helios Commercial Service Partners is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering customer inquiries, scheduling service requests, and providing exceptional customer service.Responsibilities:• Answering...


  • Phoenix, Arizona, United States Insight Global Full time

    Job Title: Patient Access RepresentativeWe are seeking a highly skilled Patient Access Representative to join our team at Insight Global Health. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to our healthcare services.Key Responsibilities:Verify patient information and insurance coverageSchedule...


  • Phoenix, Arizona, United States A1 Garage Door Service, LLC Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Care Representative to join our team at A1 Garage Door Service, LLC.Key Responsibilities:Provide exceptional customer service and support via phone and email.Utilize strong communication skills to resolve customer complaints and concerns.Meet or exceed sales and customer satisfaction...


  • Phoenix, Arizona, United States Unavailable Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Representative Medical Assistant to join our team. As a key member of our patient care team, you will be responsible for providing exceptional customer service, managing appointments, and addressing patient inquiries with empathy and efficiency.In this role, you will collaborate...


  • Phoenix, Arizona, United States A1 Garage Door Service, LLC Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Care Representative to join our team at A1 Garage Door Service, LLC.Key Responsibilities:Provide exceptional customer service and support via phone and email.Utilize strong communication skills to resolve customer complaints and concerns.Meet or exceed sales and customer satisfaction...


  • Phoenix, Arizona, United States IASIS Healthcare Full time

    Job Summary:The Patient Service Specialist will function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day to day operations in the SMG physician practice.Key Responsibilities:Answers calls and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the...


  • Phoenix, Arizona, United States Unavailable Full time

    OverviewWe are seeking a highly skilled Patient Services Representative Medical Assistant to join our team at Dignity Health Medical Group. As a key member of our team, you will be responsible for providing exceptional customer service, managing appointments, and addressing patient inquiries with empathy and efficiency.In this role, you will collaborate with...


  • Phoenix, Arizona, United States HealthCare Support Full time

    Patient Service Coordinator **Job Summary:** HealthCare Support is seeking a highly skilled Patient Service Coordinator to join our team in Phoenix. As a Patient Service Coordinator, you will play a vital role in ensuring smooth daily clinic operations, providing exceptional customer care, and leading scheduling and visit...


  • Phoenix, Arizona, United States IASIS Healthcare Full time

    Job Title: Patient Service SpecialistJoin our team as a Patient Service Specialist and play a vital role in ensuring the smooth day-to-day operations of our medical practice.Key Responsibilities:Provide exceptional customer service to patients, responding to their inquiries and resolving issues in a timely and professional manner.Manage patient schedules,...


  • Phoenix, Arizona, United States A1 Garage Door Service, LLC Full time

    A1 Garage Door Service, LLC is seeking a highly skilled Customer Service Representative to join our team. Key Responsibilities: