Pediatric Social Services Specialist
2 weeks ago
SUMMARY: The role involves delivering social work assistance to young patients facing bleeding disorders while overseeing data management and reporting for various research initiatives.
KEY RESPONSIBILITIES:
Social Work Duties:
- Perform comprehensive psychosocial evaluations of pediatric patients with bleeding disorders, identifying any associated behavioral, emotional, or psychological challenges and their impact on medical care, support systems, and coping mechanisms.
- Establish and maintain strong relationships with patients and their families through various communication methods.
- Offer mental health counseling and therapeutic services to patients as needed.
- Collaborate with healthcare professionals to create tailored service plans that address medical, financial, and psycho-social needs, facilitating referrals to community resources as necessary.
- Work alongside clinical staff to ensure seamless coordination of patient care, including authorizations and home health services.
- Document all interactions and services provided in the clinic's records and relevant databases.
- Provide counseling to individuals and families to support their emotional well-being.
- Evaluate uninsured patients for potential insurance coverage and assist with applications for financial aid and public assistance programs.
- Educate patients about bleeding disorders and promote adherence to treatment plans.
- Engage with project teams to enhance quality and process improvement initiatives.
- Exhibit professionalism and empathy when interacting with patients, families, and healthcare colleagues.
Data Management Responsibilities:
- Oversee the implementation of processes for the CDC Community Counts Project, including:
- Post-clinic data submissions and registry management.
- Monitor CDC specimen testing for registries and clinical inhibitors.
- Maintain proficiency in the American Thrombosis and Hemostasis Network (ATHN) Clinical Manager database.
- Conduct data queries, generate reports, and perform audits for the bleeding disorders program.
- Execute additional tasks as assigned by management.
QUALIFICATIONS:
- Master's Degree in Social Work.
- A minimum of 2 years of experience in clinical social work.
- Experience working with patients suffering from chronic illnesses.
- Proficient in managing patients with both physical and psychological comorbidities.
- Skilled in supporting patients facing high levels of distress.
- Experience addressing access to care challenges, including those related to geography and transportation.
- Background in leading support groups for patients and families.
- Experience in a multidisciplinary healthcare environment.
- Ability to collaborate effectively with diverse health professionals in a dynamic setting.
- Exceptional communication skills, both written and verbal.
- Strong organizational and analytical capabilities.
- Detail-oriented with excellent interpersonal skills.
- Sound judgment and decision-making abilities.
- Fluency in English and Spanish.
CORE COMPETENCIES:
- Problem Solving: Effectively identifies and resolves issues, analyzes information, and develops viable solutions.
- Customer Service: Handles challenging situations with empathy and responsiveness.
- Team Collaboration: Supports team objectives and fosters a positive working environment.
- Quality Management: Strives for accuracy and thoroughness in all tasks.
- Planning and Organization: Efficiently prioritizes tasks and manages time effectively.
- Professionalism: Maintains respect and consideration in all interactions.
- Dependability: Follows through on commitments and responsibilities.
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