Chief IT Vendor Relationship Manager
6 days ago
MCKESSON is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable.
We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.
About the JobThis is a dynamic role that requires a strategic thinker with strong leadership abilities. As Chief IT Vendor Relationship Manager, you will be responsible for managing a portfolio of IT suppliers supporting a specific Service Area within MCKESSON Technology.
You will ensure that each partnership aligns with their business objectives and contributes positively to their operations. You will be responsible for developing a comprehensive strategy and managing and monitoring performance for this subset of suppliers, aligned with the overall direction and supplier framework for all key MCKESSON Technology suppliers.
The ideal candidate will possess deep expertise in IT vendor management and a solid understanding of IT systems, software, and infrastructure to effectively evaluate vendor capabilities and solutions.
Key Responsibilities:- Relationship Management:
- Build and maintain strong relationships with key IT suppliers and internal customers.
- Foster open communication channels with suppliers to address issues promptly, resolve conflicts, and ensure alignment with organizational goals and priorities.
- Contract Negotiation and Management:
- Manage and monitor contract compliance, implementing a robust dispute resolution process to address any key issues in a timely manner.
- Develop and maintain a centralized contract repository for easy access and tracking.
- Performance Metrics and Dashboards:
- Establish KPIs and performance metrics for tracking supplier adherence to SLAs, quality standards, delivery timelines, and cost effectiveness.
The successful candidate will have 7+ years of relevant experience in IT vendor management, including prior experience as a service provider. They will possess excellent communication (written and oral) and interpersonal skills, as well as the ability to integrate and manage large initiatives and operations.
They will be a strategic thinker with strong leadership abilities, able to collaborate with senior MCKESSON executives and drive the improvement of service quality and process efficiency.
Compensation PackageThis role offers a competitive compensation package at MCKESSON, including a salary range of $111,800 - $186,300.
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