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Business Development Coordinator

1 month ago


Saint Paul, Minnesota, United States New Brighton Ford Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a BDC Representative. As a key member of our sales team, you will play a critical role in setting up dealership appointments and following up with leads.

Responsibilities
  • Respond to customer inquiries via phone, email, and live chat, providing initial product information and directing them to the appropriate dealership resources.
  • Present financing options to customers based on their needs and follow up with leads that are not ready to make an appointment or no-show.
  • Utilize our CRM tracking system daily to manage leads and appointments.
  • Participate in team and process development sessions to improve our sales process and maintain positive relationships with teammates, sales teams, and dealership management.
What We Offer
  • A competitive hourly rate of $19.00 plus bonus opportunities.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401K plan, paid time off, and vacation.
  • Growth opportunities and paid training to help you develop your skills and advance in your career.
  • Potential employee vehicle purchase plans and discounts on products and services.
  • A supportive and collaborative work environment that values your contributions and well-being.
Qualifications
  • At least one previous role based in customer service experience.
  • Excellent teamwork and communication skills, with a collaborative attitude and eagerness to improve.
  • Prompt and courteous demeanor, with a positive and hardworking personality.
  • Strong computer skills and a valid driver's license.
Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.