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Credit and Collections Specialist
2 months ago
Indotronix International Corporation is seeking a skilled Credit/Collections/Dispute Resolution Specialist to join our team in Hartford, CT.
Key Responsibilities:- Identify and resolve delinquent accounts through effective communication and negotiation.
- Work closely with branch staff to suspend or reinstate accounts based on payment status.
- Support collection efforts and calls for accounts receivable portfolio.
- Document daily collections activity and research account disputes and billing discrepancies.
- Collaborate with branch staff to resolve billing and invoicing issues.
- Perform account and payment reconciliations.
- Respond to credit inquiries from external and internal clients.
- Advanced education (e.g. Bachelor's degree) in a relevant field.
- Excellent customer service, negotiation, communication, and analytical skills.
Indotronix International Corporation is an Equal Opportunity Employer.