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Credit and Collections Specialist

2 months ago


Hartford, Connecticut, United States Indotronix International Corporation Full time
Job Opportunity: Credit/Collections/Dispute Resolution Specialist

Indotronix International Corporation is seeking a skilled Credit/Collections/Dispute Resolution Specialist to join our team in Hartford, CT.

Key Responsibilities:
  • Identify and resolve delinquent accounts through effective communication and negotiation.
  • Work closely with branch staff to suspend or reinstate accounts based on payment status.
  • Support collection efforts and calls for accounts receivable portfolio.
  • Document daily collections activity and research account disputes and billing discrepancies.
  • Collaborate with branch staff to resolve billing and invoicing issues.
  • Perform account and payment reconciliations.
  • Respond to credit inquiries from external and internal clients.
Requirements:
  • Advanced education (e.g. Bachelor's degree) in a relevant field.
  • Excellent customer service, negotiation, communication, and analytical skills.

Indotronix International Corporation is an Equal Opportunity Employer.