Customer Service Representative
5 hours ago
At American Eagle Financial Credit Union, we're committed to providing exceptional service to our members. As a Customer Service Representative - Member Account Specialist, you'll play a vital role in building strong relationships and delivering personalized solutions to meet our members' financial goals.
Key Responsibilities:
- Maintain a professional demeanor in all interactions with members, providing accurate and timely responses to their inquiries.
- Engage in active listening to understand members' needs and concerns, and provide thoughtful solutions to enhance their experience.
- Process a variety of transactions accurately and efficiently, adhering to established policies and procedures.
- Represent the credit union at community events to promote positive engagement and support local initiatives.
Requirements:
- High School Diploma or equivalent.
- Minimum one year of customer service experience.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent communication and interpersonal skills.
What We Offer:
- Competitive compensation package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- Recognition and rewards for outstanding performance.
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional service and building strong relationships, we encourage you to apply for this exciting opportunity.
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