Unemployment Insurance Accounts Examiner

4 weeks ago


Albany, New York, United States StateJobsNY Full time
Job Summary

This role involves analyzing data related to customer financial or tax accounts, applying relevant rules and regulations, and communicating with customers to explain account determinations.

The ideal candidate will have a strong understanding of accounting principles and be able to work independently with minimal supervision.

Key Responsibilities:

  • Analyze data to determine the status of employers' tax accounts
  • Apply relevant rules and regulations to adjust tax accounts and answer employer inquiries
  • Communicate with customers to explain account determinations and provide guidance on tax rates and overpayments

Requirements:

  • Four years of office experience, including one year of specialized experience in data analysis and customer communication
  • Associate's degree or 60 semester credit hours, including six semester credit hours in accounting or statistics

Preferred Qualifications:

  • Ability to initiate and maintain relationships with diverse stakeholders

Working Conditions:

This role requires a comprehensive understanding of accounting principles and the ability to work independently with minimal supervision.

The ideal candidate will be able to analyze complex data, apply relevant rules and regulations, and communicate effectively with customers.

What We Offer:

  • A comprehensive benefits package, including 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
  • Paid sick leave and choice of several affordable and competitive health insurance plans
  • Dental and vision insurance plans at no additional cost
  • Membership in the NYS Employee's Retirement System
  • NYS Deferred Compensation Investment Plan
  • Eligibility to apply for Public Service Loan Forgiveness (PSLF) and tuition reimbursement for qualifying employees and courses


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