Healthcare Reception Specialist
2 weeks ago
HEALTHCARE RECEPTION SPECIALIST
Are you passionate about creating a welcoming environment for patients and visitors? Do you thrive in a dynamic setting where your organizational skills can shine?
If you possess a strong commitment to exceptional service and teamwork, you might be the perfect fit for our team at ExperCARE Health.
Key Attributes of a Successful Candidate:
- Proactively address the needs of patients and colleagues
- Radiate positivity and enthusiasm in every interaction
- Demonstrate a strong work ethic and dedication to excellence
- Embrace continuous learning and professional growth
- Exhibit a passion for your work and a commitment to quality
- Understand the importance of responsibility in your role
- Uphold a high standard of integrity in all actions
- Collaborate effectively with team members to enhance service delivery
We are seeking individuals who are eager to contribute to a dedicated team that prioritizes outstanding care and service to our community. Our culture is built on values such as integrity, enthusiasm, compassion, loyalty, and teamwork.
Core Responsibilities:
- Warmly greet patients and callers, ensuring a positive experience
- Manage computerized patient registration processes
- Conduct insurance verifications with accuracy
- Handle multiple phone lines efficiently
- Calculate and collect payments as necessary
- Facilitate the faxing and scanning of medical records
- Schedule follow-up appointments and manage referrals effectively
- Maintain a tidy and inviting patient waiting area
- Exhibit exceptional multitasking abilities in a fast-paced environment
Qualifications:
- Enthusiasm for working in a vibrant, fast-paced healthcare setting
- Knowledge of local treats and snacks is a plus
- Flexibility to assist at various clinic locations as needed
- Strong customer service and communication skills
- Availability for various shifts, including evenings and weekends
- Familiarity with Occupational Medicine is advantageous
- Ability to successfully complete a background check upon hiring
Benefits:
- Paid Time Off (PTO)
- 401K Retirement Plan
- Short Term, Long Term, and Life Insurance Options
Employment Type: Full-time
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