Administrative Assistant-CBHC Supportive Scheduling Specialist

5 days ago


Springfield, Illinois, United States Behavioral Health Network Full time

Supportive Scheduling Administrative Assistant Job Description

**Job Summary:**

The Administrative Assistant of CBHC Supportive Scheduling is responsible for working collaboratively with CBHC Access and Outpatient Clinicians to manage their scheduled caseloads to ensure accuracy while balancing the individuals served need for services.

**Key Responsibilities:**

* Work collaboratively with CBHC Access and Outpatient Clinicians to manage their scheduled caseloads to ensure accuracy while balancing the individuals served need for services.

* Assist in processing reports to ensure CBHC Access and Outpatient Clinicians successfully meet established productivity measures.

* Help manage both Access Transfer Lists and Universal Provider Other (UPO) Lists of individuals served to work on scheduling these individuals with clinicians for services.

* Manage and complete scheduling requests from CBHC Access and Outpatient Clinicians, Supervisors, Directors, Managers, and Individual Served.

* Communicate necessary information to the Administrative Supervisor throughout the shift.

* Work effectively with other Administrative Assistants, Administrative Supervisors, Directors, and Managers to support the accomplishment of team tasks.

* Attend seminars and trainings.

* Attend and participate in staff meetings.

* Seek out the Administrative Supervisor for staff training and development.

**Requirements:**

* High School Diploma or GED required.

* Minimum 6 months experience working in an office setting preferred.

* Strong professional skills.

* Excellent interpersonal skills.

* Strong computer skills preferred.

* Prior billing application experience preferred.

* Bi-Lingual in Spanish and English preferred.

**Remote Work Requirements:**

The primary work location of this position is remote; however, it is the staff's responsibility to attend in-person staff meetings, training, or other in-person events pertaining to the staff's job duties as needed.

Staff working remotely need quiet and distraction-free working space.

Staff working in a remote setting need an adequate internet connection for their job duties.

Staff must dedicate their full attention to their job duties during working hours.

Staff must adhere to breaks and attendance schedules agreed upon with their manager and supervisor



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