Client Service Specialist
3 weeks ago
At Associated Bank, we strive to create a culture where diverse perspectives are valued and recognized as essential to our success. If you thrive in an environment that encourages growth and development, then Associated Bank may be the right fit for you.
Salary
The estimated annual salary for this position is around $55,000-$65,000 based on industry standards and location. Competitive salaries with opportunities for professional development and advancement are offered at Associated Bank.
Job Description
As a Client Service Specialist, you will be responsible for reviewing, preparing, and delivering mail correspondence/documents in a timely manner. You will work under the direction of the DS Supervisor to pre-screen assistance and Release of Liability applications, and collaborate with customers to complete required documentation. Your tasks will include submitting PMI and GSE claims accurately and efficiently, completing weekly and monthly reporting, and identifying account information for accuracy. To ensure compliance with state, federal, regulatory, investor, and bank guidelines, you will activate accounts into the appropriate status, compile and maintain accurate records, and work with attorneys, appraisal companies, title companies, investors, PMI networks, and customers as applicable. You will address customer inquiries through phone calls, emails, and standard mail as needed.
Key Responsibilities
- Adhere to policies and procedures to ensure compliance with bank, audit, regulatory, and investor guidelines.
- Communicate with customers, title companies, loan officers, insurance companies, GSE, PMI companies, other 3rd parties, and servicing personnel regarding mortgage loan servicing.
- Review documents submitted for LM workouts and release of liability requests, and communicate with customers or other parties as necessary.
- Track and report work, identify errors, maintain organized records, review account information, perform system maintenance, and assemble loan documents for coordination.
- Prepare, edit, distribute, and correct interdepartmental daily, weekly, and monthly delinquency reports, including HUD & MI delinquency, correspondence, and servicing system.
- Prepare files for servicing staff, document individual core systems, and image all correspondence.
Requirements
- Associate's degree or equivalent combination of education and experience required
- 2-4 years of office, customer service, or banking experience required
Benefits
Associated Bank offers a comprehensive benefits package, including retirement savings, paid time off, diversity-focused Colleague Resource Groups, competitive salaries, bonus benefits, personal banking, loan, investment, and insurance benefits, and much more. We pride ourselves on creating a diverse workforce and consider our colleagues critical to our continued success. Join us in creating a workplace where colleagues can grow and develop their skills.
-
Loan Servicing Specialist
3 weeks ago
Stevens Point, Wisconsin, United States Disability Solutions Full timeAbout the RoleThis is an exciting opportunity for a Loan Servicing Specialist to join our team at Associated Bank. You will work under moderate supervision from Loan Servicing management to perform various tasks related to Loan Servicing.Your responsibilities will include coordinating information among operational areas, exercising judgment within...
-
Customer Service and Sales Specialist
3 weeks ago
Stevens Point, Wisconsin, United States Stevens Point Auto Center Full timeStevens Point Auto Center is looking for a skilled Customer Service and Sales Specialist to join our team. As a Customer Service and Sales Specialist, you will be responsible for answering customer calls, establishing follow-up appointments, and responding quickly to internet, phone, and live chat inquiries. You will also provide customers with initial...
-
Automotive Service Lead Specialist
2 weeks ago
Stevens Point, Wisconsin, United States Stratton Management, Inc. Full timeJob SummaryWe are looking for a highly motivated Automotive Service Lead Specialist to lead our team at Tommys Express Car Wash in Stevens Point.The successful candidate will have strong mechanical skills, excellent communication skills, and a proven track record of providing outstanding customer service.This is a full-time opportunity with a salary range of...
-
Home Services Specialist II
4 days ago
Stevens Point, Wisconsin, United States Aspirus Health Full timeJob SummaryWe are seeking a detail-oriented and customer-focused Home Services Specialist II to provide clerical and office support for our Home Health and Hospice team. This role involves answering incoming calls, scheduling patients and staff, and completing referral functions. As a key member of our team, you will serve all customers, staff, and...
-
Pre-Engineered Field Service Specialist
2 weeks ago
Stevens Point, Wisconsin, United States Summit Fire Protection Full timeAbout the RoleWe are looking for a Pre-Engineered Field Service Specialist to join our team in Stevens Point, Wisconsin. In this role, you will be responsible for installing and maintaining pre-engineered fire protection systems, including kitchen fire suppression systems and emergency lighting.The successful candidate will have a strong background in...
-
Medical Imaging Specialist
3 days ago
Stevens Point, Wisconsin, United States MedSource LLC Full timeJob DescriptionTalent4Health, a leading provider of healthcare professionals, is seeking a skilled Medical Imaging Specialist for a 13-week travel position in Portage, Wisconsin.As a Medical Imaging Specialist, you will be responsible for performing diagnostic ultrasound procedures using state-of-the-art equipment. Your expertise and attention to detail will...
-
Massage and Wellness Specialist
2 weeks ago
Stevens Point, Wisconsin, United States The Wellness Spa Full timeOverviewThe Wellness Spa is a premier wellness destination in central Wisconsin, offering a wide range of massage therapy services. Our experienced team of therapists provides personalized care to each client, using a variety of techniques to promote relaxation, reduce stress, and improve overall well-being.Job DescriptionWe are seeking a skilled Massage and...
-
Personal Development Specialist
2 weeks ago
Stevens Point, Wisconsin, United States Stevens Point Area YMCA Full timeAbout Our TeamWe are a forward-thinking organization dedicated to fostering healthy lifestyles and communities. As a Personal Development Specialist, you will play a vital role in helping individuals achieve their wellness goals through personalized coaching and support.The ideal candidate will have a strong background in exercise science, with experience in...
-
Medical Imaging Specialist
4 weeks ago
Stevens Point, Wisconsin, United States ADEX Healthcare Staffing LLC Full timeADEX Healthcare Staffing LLC is a leading provider of healthcare professionals across the US, with over 15 years of experience since 2004. This travel opportunity is available in Wisconsin.Job DetailsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalWe are seeking an experienced Medical Imaging Specialist to join our team on a 13-week...
-
Stevens Point, Wisconsin, United States LocumJobsOnline Full timeAbout the JobWe are seeking a highly skilled Female Medicine Specialist to fill a locum tenens position at our client facility in Stevens Point, WI. As a leading healthcare recruitment firm, LocumJobsOnline is committed to finding the best candidates for our clients.Job DetailsSpecialty: Obstetrics and GynecologyJob Type: Locum TenensFacility Location:...
-
Global Healthcare Specialist
4 weeks ago
Stevens Point, Wisconsin, United States Healthcare Support Full timeAbout the RoleWe are seeking a skilled Pharmacist to join our team as a Global Healthcare SpecialistThis is a 13-week contract opportunity located in Stevens Point, Wisconsin.Key ResponsibilitiesProviding expert healthcare services and support to patients and clientsCollaborating with healthcare professionals to ensure high-quality patient careEnsuring...
-
Medical Travel Specialist
3 hours ago
Stevens Point, Wisconsin, United States IDR Healthcare Full timeIDR Healthcare, a leading staffing firm, is seeking a Medical Travel Specialist to join their team. This exciting opportunity will allow you to work with a variety of clients and experience different healthcare settings.About IDR HealthcareAs an award-winning staffing firm, IDR Healthcare prioritizes providing exceptional care and support to their healthcare...
-
Financial Planning Specialist
3 days ago
Stevens Point, Wisconsin, United States Express Employment Professionals - Wausau, WI Full timeJob SummaryAn exciting opportunity has arisen for a motivated and detail-oriented Financial Planning Specialist to join our team at Express Employment Professionals in Wausau, WI. As a key member of our financial planning team, you will play a crucial role in supporting daily operations, assisting clients in achieving their financial goals, and gaining...
-
Travel Care Specialist
3 weeks ago
Stevens Point, Wisconsin, United States Skyline Med Staff Nursing Full timeExperience a new challenge in your nursing career with Skyline Med Staff Nursing.About UsWe are a certified women-owned business committed to providing the highest level of service and quality care. Our team focuses on building long-term relationships with our clients, centered around their goals and needs.Salary and BenefitsOur travel care specialist will...
-
Critical Care Therapist Specialist
3 weeks ago
Stevens Point, Wisconsin, United States Host Healthcare Full timeAbout the JobJob OverviewWe are seeking a highly skilled Respiratory Therapist to join our team at Host Healthcare. As a Critical Care Therapist Specialist, you will be responsible for providing life-supporting care to patients with respiratory problems in a hospital setting.The ideal candidate will have a strong background in respiratory therapy, excellent...
-
Senior Retail Sales Specialist
1 day ago
Stevens Point, Wisconsin, United States BMO Financial Group Full timeJob OverviewWe are seeking a highly skilled Senior Retail Sales Specialist to join our team. As a key member of our sales organization, you will be responsible for driving business growth and expanding our market share in the retail segment.Your primary focus will be on developing and executing sales strategies to achieve business objectives, while also...
-
Critical Care Nurse Specialist
4 weeks ago
Stevens Point, Wisconsin, United States ADEX Healthcare Staffing LLC Full timeAbout the OpportunityADEX Healthcare Staffing LLC is seeking a dedicated Critical Care Nurse Specialist to join their team for a travel nursing assignment in the ICU - Intensive Care Unit at a hospital in Portage, Wisconsin.Job OverviewThis is a 13-week contract opportunity with 36 hours worked per week. The shift will be 12 hours, working...
-
Home Health Care Specialist
3 weeks ago
Stevens Point, Wisconsin, United States Village Caregiving Full timeAbout Village CaregivingVillage Caregiving - Eau Claire is a reputable organization providing non-medical care and support to clients in their homes.We are currently seeking a part-time, hourly Home Health Care Specialist for our Stevens Point, WI location.This role involves providing non-medical care and support to clients in their homes. The ideal...
-
Mail Correspondence Coordinator
3 weeks ago
Stevens Point, Wisconsin, United States Disability Solutions Full timeThe role of Client Service Specialist involves working under the direction of the DS Supervisor to manage mail correspondence and documents. Key responsibilities include pre-screening assistance and Release of Liability applications, collaborating with customers to complete required documentation, and submitting PMI and GSE claims in a timely and accurate...
-
Service Delivery Representative
2 days ago
Stevens Point, Wisconsin, United States Associated Banc-Corp Full timeOur CultureWe strive to create an environment where every colleague can grow and develop professionally.Our company is built on a foundation of integrity, respect, and trust, and we expect all colleagues to uphold these core values in their daily work.What We OfferWe are proud to offer a comprehensive benefits package that includes:A competitive salary range...