Library Services Coordinator

3 days ago


Kansas City, Missouri, United States Kansas City University Full time
Job Summary

Kansas City University is seeking a highly skilled and detail-oriented Library Services Coordinator to join our team. As a key member of our library staff, you will be responsible for ensuring that students, faculty, and staff receive exceptional service in finding and using library resources.

Key Responsibilities
  • Coordinate Library Operations: Oversee the activities of the circulation department, ensuring that library customers receive prompt and courteous service.
  • Provide Technical Support: Offer assistance with library catalogs, databases, and indexes, as well as provide library services to students, faculty, and staff.
  • Manage Library Software: Manage the library circulation software, including loan rules, due dates, closed dates, patron files, overdue and billed notices, etc.
  • Maintain Documentation: Maintain accurate documentation of circulation policies and procedures.
  • Resolve Patron Issues: Resolve issues with patrons, including overdue and lost materials.
  • Oversee MOBIUS Shipments: Oversee MOBIUS shipments and assist with inter-library loan.
  • Conduct Inventory: Conduct regular inventory of print collection.
  • Monitor Library Equipment: Monitor and troubleshoot library computers, printers, and scanners.
  • Collect Statistics: Collect and maintain records of circulation statistics.
  • Purchase Supplies: Purchase supplies and equipment for the library, with approval from the Library Director.
  • Represent the Department: Represent the department and the university favorably, adhering to established Core Values and expectations.
Qualifications
  • Education: Associate's degree required.
  • Experience: One year library experience working in an automated library customer service environment preferred.
  • Skills: Strong working knowledge of managing and navigating databases, knowledge of various computer applications, excellent organizational skills, detail-oriented, self-starter, exercise good judgment and discretion, ability to be flexible, excellent interpersonal skills, verbal and written communication skills, high level of proficiency with Microsoft Office applications.


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