Library Services Coordinator
3 days ago
Kansas City University is seeking a highly skilled and detail-oriented Library Services Coordinator to join our team. As a key member of our library staff, you will be responsible for ensuring that students, faculty, and staff receive exceptional service in finding and using library resources.
Key Responsibilities- Coordinate Library Operations: Oversee the activities of the circulation department, ensuring that library customers receive prompt and courteous service.
- Provide Technical Support: Offer assistance with library catalogs, databases, and indexes, as well as provide library services to students, faculty, and staff.
- Manage Library Software: Manage the library circulation software, including loan rules, due dates, closed dates, patron files, overdue and billed notices, etc.
- Maintain Documentation: Maintain accurate documentation of circulation policies and procedures.
- Resolve Patron Issues: Resolve issues with patrons, including overdue and lost materials.
- Oversee MOBIUS Shipments: Oversee MOBIUS shipments and assist with inter-library loan.
- Conduct Inventory: Conduct regular inventory of print collection.
- Monitor Library Equipment: Monitor and troubleshoot library computers, printers, and scanners.
- Collect Statistics: Collect and maintain records of circulation statistics.
- Purchase Supplies: Purchase supplies and equipment for the library, with approval from the Library Director.
- Represent the Department: Represent the department and the university favorably, adhering to established Core Values and expectations.
- Education: Associate's degree required.
- Experience: One year library experience working in an automated library customer service environment preferred.
- Skills: Strong working knowledge of managing and navigating databases, knowledge of various computer applications, excellent organizational skills, detail-oriented, self-starter, exercise good judgment and discretion, ability to be flexible, excellent interpersonal skills, verbal and written communication skills, high level of proficiency with Microsoft Office applications.
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