Front Desk Auditor
3 weeks ago
The Night Auditor plays a vital role in ensuring the smooth operation of our front desk and accounting processes. Reporting to the night shift, this individual is responsible for assisting guests with their overnight requests and balancing accounts from the day shift.
Key Responsibilities:- Greet guests upon arrival and check them in, providing necessary information for their stay.
- Process invoices, post checks to vendors, and distribute employee checks.
- Respond to guest complaints, requests, and emergencies in a timely and professional manner.
- Reconcile all accounts efficiently and accurately.
- Verify that all EOD work has been performed by other departments.
- Schedule guest wake-up calls and reservations for the following day.
- Respond to guest inquiries, concerns, and complaints as needed.
- Answer phones and place reservations.
- Excellent communication and math skills are essential for success in this role.
- A minimum of 2 years' experience in customer service or hospitality is required.
- Able to learn computer functions and other on-the-job skills quickly.
- Strong attention to detail is crucial for accuracy and efficiency.
- Good problem-solving skills and ability to multitask are necessary for this dynamic environment.
- Solid customer service skills, including written and verbal communication, are essential.
Estimated Salary: $45,000 - $55,000 per year, depending on location and experience. As a Night Auditor at Coury Hospitality, you will enjoy a competitive salary and benefits package, including opportunities for growth and development in a dynamic and supportive team environment.
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Front Desk Operations Manager
2 weeks ago
Warwick, Rhode Island, United States Coury Hospitality LLC Full timeCoury Hospitality LLC is seeking a highly skilled Front Desk Supervisor to oversee the daily operations of our front office staff. This role involves supervising and training team members, responding to guest requests, implementing company programs, and ensuring optimal levels of guest satisfaction.The ideal candidate will have previous experience in hotel...
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Front Desk Management Professional
2 weeks ago
Warwick, Rhode Island, United States Coury Hospitality LLC Full timeJob SummaryCoury Hospitality LLC is looking for a dedicated and results-driven Front Desk Supervisor to lead our Front Office team. As a key member of our management team, you will be responsible for overseeing front desk operations, supervising staff, and ensuring exceptional guest experiences.Main Duties:Supervise and direct front desk staff to ensure...
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Night Shift Accountant
3 weeks ago
Warwick, Rhode Island, United States Coury Hospitality Full timeAbout the RoleWe are seeking a skilled Night Auditor to join our team at Coury Hospitality. This individual will be responsible for managing the front desk and accounting operations during the night shift, ensuring seamless interactions with guests and accurate financial transactions.Duties and Responsibilities:Check-in guests, process payments, and resolve...
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Hotel Operations Manager
2 weeks ago
Warwick, Rhode Island, United States Coury Hospitality LLC Full timeJob OverviewCoury Hospitality LLC is seeking a highly skilled and experienced Front Desk Supervisor to oversee the daily operations of our Front Office staff. This key role will be responsible for maximizing revenues and profits while ensuring optimal guest satisfaction.Key Responsibilities:Supervise and train Front Desk staff to ensure exceptional customer...
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Financial Operations Coordinator
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Administrative Office Coordinator
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Hospitality Front Desk Coordinator
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Night Auditor
3 months ago
Warwick, United States Coury Hospitality Full timeJob Summary The night auditor is responsible for assisting guests with their overnight requests and balance accounts from the day shift. They check in guests arriving at night, handle guest requests and take reservations. The night auditor also reconciles all accounts, processes invoices and prepares paychecks. Essentially, a night auditors role is to...
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Front Desk Supervisor
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