Hotel Operations Manager

6 days ago


Warwick, Rhode Island, United States Coury Hospitality LLC Full time
Job Overview
Coury Hospitality LLC is seeking a highly skilled and experienced Front Desk Supervisor to oversee the daily operations of our Front Office staff. This key role will be responsible for maximizing revenues and profits while ensuring optimal guest satisfaction.

Key Responsibilities:
  • Supervise and train Front Desk staff to ensure exceptional customer service and efficient front desk operations.
  • Respond to guest requests, resolve issues, and provide open communication to maintain high levels of guest satisfaction.
  • Implement company programs and policies to ensure compliance with SOPs and LSOPs.

Requirements:
  • 3+ years of experience in hotel front desk management or a related field.
  • Strong leadership skills and ability to motivate team members.
  • Excellent communication and problem-solving skills.
  • Able to work well under pressure and handle multiple tasks simultaneously.

Salary Range:$45,000 - $65,000 per year based on experience.

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