Technical Manager
7 days ago
Company Description
SGS is the world's leading testing, inspection, and certification company. We are recognized as the global benchmark for sustainability, quality, and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer, and more interconnected world.
Job SummaryThe individual in this role functions as a Regulatory Affairs and Technical Standards Manager who has business unit level influence and is generally recognized as a subject matter expert. Delivers effective and efficient technical support to Lab Operations and Client Service teams in line with company's financial objectives, mission, and values. Responsible for effectively maintaining and providing regulatory, technical standards, and quality and safety requirements to appropriate staff and client base.
Key Responsibilities- Responsible for effectively maintaining and providing regulatory, technical standards, and quality and safety requirements to appropriate staff and client base.
- Develop product safety and quality specifications to capture regulatory and industry standards requirements for various products and businesses.
- Develops technical SOPs and protocols incorporating customer requirements and communicating with supporting product documentation to executing teams in operations and client service departments.
- Responsible for developing and updating regional pricing for client testing programs.
- Conducts regular information and training sessions for all levels of staff to build and impact their technical capabilities in terms of product safety and quality testing and inspection.
- Manages special projects by developing appropriate project plan and coordinate necessary activities across multiple labs for execution in order to meet customer requirements and expectations.
- Adheres to internal standards, policies, and procedures.
- Performs other duties as assigned.
- Must possess a Bachelor's degree in Textile Chemistry, Textile engineering, or chemical engineering (or other related field) AND
- 7-10+ years of experience in a related field AND
- 3+ years of experience in a multinational organization within a specific category or line of business
- Language Skills: English Advanced
- Mathematical Skills: Advanced preferred
- Computer Skills: MS Office (Word, Excel, PowerPoint) - Advanced user proficiency required
- Proven leadership skills; ability to coordinate and motivate staff toward a common goal. Must take ownership of objectives and hold self-accountable.
- Proven interpersonal skills for effective work with client services teams, to include cross-cultural sensitivities. Customer-focused capable of building trust, value others, and communicate effectively.
- A thorough understanding of the regulations and regulatory landscape in North America. This includes being familiar with and active in CPCS, AAFA, AATCC, and ASTM Organizations.
- Excellent written and verbal communication skills with the ability to interact with all departments within the organization. Must be an extensive multi-tasker, and problem solver with high energy levels and strong organizational abilities.
- Ability to handle multiple competing priorities across departments and operating units through effective resource management. Strong project management skills required.
- Travels up to 10% of time. Some travel might be international.
Location of the Job: New Jersey, USA
Work Schedule:
- Business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
- Work requires willingness to work a flexible schedule.
- Ability to work from home when approved.
- Longer hours, evenings, and/or weekend work will be necessary as job duties demand.
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